Overview

• Salary

  30 THB ~ 50 THB

• Industry

  Oil&Gas, Utilities, Agriculture, Construction, Other

• Job Description

  Job scope
  The AFS Business Development is responsible for Branch business development, growing the aftersales business for braches and profitability. Ensuring customer satisfaction and well manage team. Scania “ Best in village” concept will be implemented and monitored. This role should act as first point of customer contact in a defined territory, for all After sales services.
  Job responsibilities:
  • Pro-active selling and marketing of the After service range of products and promotions in line with agreed service & profitability targets to new and existing customers. Key products such as:
   Repair and Maintenance and Service Contracts
   Tail lift and fridge maintenance and contracts
   Parts service, Parts direct sales
   Driver training
  • Maintaining regular and professional contact with customers and prospects in order to build long term business relations.
  • Promote appropriate customer solutions by combining the customer need with Scania product portfolio. Driving customers satisfaction.
  • Driving business profitability to branches
  • Actively utilise and maintain customer data within Scania CRM system.
  • Ensuring professional and consistent handling of contract documentation.
  • Continually monitor competitor and industry activity in order for Scania to be at the leading edge.
  • Ensure the customer-oriented focus is maintained to support Scania brand values- Pride and Trust.
  • Planning and carrying out customer activities and providing marketing material.