Customer Service Representative (6-month contract)ID:43334
18,000 THB ~ 23,000 THBBTS (Silom Line), BTS (Sukhumvit Line), MRT Line, Rama III, Ratchadapisek - Phetchaburi, Changwattana - Ngam Wong Wan, Lat Phrao, Din Daeng/Vibhavadi/Don Muang, Rama II, Phra Pradaeng - Suksawat, King Kaew- Suvarnabhumi , Latkrabang, Srinakarin - Pattanakarn - Pravet, Bangna, All Airport Link Lines, Ramkhamhaeng/Bangkapi/Bueng Kum, Talingchan-Pinklao, Phutthamonthon - Nakhon Pathom, Samutprakarn, PathumthaniOver 3 months agoOverview
Salary
18,000 THB ~ 23,000 THB
Industry
Agriculture, Other
Job Description
- Manage/handle/revise all customer order inquiries and confirm orders
- Follow up customer orders with Commercial Support
- Create a ticket and follow-up on customers and article master setup to enable efficient order entry
- Create customer contacts/orders in SAP and coordinate with the delivery of materials
- Create return order for issuing credit/debit note in SAP
- Create Purchase Requisition and Good Receipt for SCM spending area including Sales Order for export and direct shipment orders and end-to-end process
- Prepare export documents i.e. invoice, packing list and other required documents to ensure the smooth delivery
- Coordinate with related departments both locally and APAC countries for customer orders and issues
- Prepare reports and miscellaneous tasks upon assignment.
- Build relationship with business units, customers, regional and global offices (if any)
Qualifications
Requirement
- Male or Female, Thai national, age between 23-27
- Bachelor's Degree in Business Administration, Supply Chain, or related field
- Minimum one year's working experience in customer service
- Good command of English
- Able to work independently, self-motivated with good communication, and interpersonal skills are CRITICAL
- Computer skills specifically in SAP and Microsoft Office
- Able to set priorities and make decisions in a dynamic work
- Analytical thinking, able to solve problems, and manage conflicts constructively
- Service minded, co-operative, good team player with excellent organization, and coordination
- Must be a self-starter with the ability to handle multiple tasks simultaneouslyEnglish Level
Level 4 - Conversational Level
Other Language
English
Additional Information
Benefit
- Salary 23,000 THB
- Medical Insurance
- Life Insurance
- Mobile AllowancesWorking Hour
08.30 ~ 17.30
Holiday
Weekends (Sat-Sun)
Job Function
IR
PR
Admin
SEO/SEM
Branding
Other (Legal)
Secretary
Other (Business Admin)
Researcher
Interpreter/ Translator
Import / Export
Legal Officer/Legal affair
Merchandiser
Receptionist
SNS Marketing
Event Planning/Management
General Affair
Trade Marketing
Customer Support
Product Planning
Content Marketing
Digital Marketing
Offline Marketing
Sales Coordinator
Product Management
Project Management
Purchase / Procurement
Business/Corporate Planning