Overview

• Salary

  25,000 THB ~ 30,000 THB

• Industry

  Banking, Leasing/Hire Purchase, Insurance, Finance(Other)

• Job Description

  • Collection calls and/or correspondence in a fast paced goal oriented collections.
  • Collection calls to the assigned accounts for pursuing the insurance policy or insurance confirmation from customers as well as take proper actions related thereto, including delivery notice of insurance by registered post and facsimile.
  • Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
  • Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, customer reconciliations and processing credit memos.
  • To be responsible for chasing outstanding debts from customers and meeting collection targets in order to maintain positive cash flow.
  • Must communicate & follow up effectively with Marketing Department regarding customer accounts on a timely basis.
  • Record information about financial status of customers and status of collection efforts.
  • To identify slow moving accounts noting key details on the Credit Control system so that delinquent debts are escalated for case management.
  • Update current status of insurance collection into the report as well as update insurance information obtained from customers
  • To be responsible for other administrative works as shall be assigned by supervisor