This job is closed

Customer Relationship Management Manager (CRM)ID:61492

100,000 THB ~ 120,000 THBBTS (Silom Line)
  • Job Function

    PR, Branding, Other, Event Planning/Management, Customer Success, Digital Marketing, Project Management, Business Development

  • Industry

    Manufacturing(Other)

  • Job Description

    • Provide CRM and Digital Marketing strategies, plans and Implementation to drive optimal business for retaining customers
    • Improve customer data quality and data management process to ensure readiness utilize to support CRM and Digital Marketing campaign
    • Developing a strategy and work plan for Member Card benefits focusing on redemption items and privileges.
    • Expanding and strengthening a partnership between Brand and our partners.
    • Collaborate with related functions to define the customer segmentation matrix to identify customer loyalty index and increase service retention
    • Keep monitoring CRM and Digital Marketing program performance and deep analysis of customer response to customer offer enables more optimized customer approach and higher customer response
    • Provide support on any database system customization to any work related to after sales service
    • Other duties as assigned by supervisor

  • Requirement

    • Bachelor or higher degree in Marketing, Economics, Business Administration, MIS, or related fields
    • At least 10 years of experience in CRM Marketing, CRM-digital, retail or fashion retail business will be highly considered
    • Significant experience in the area of marketing planning, data analytics, or CRM, with proven record on the intensive use of data
    • High competency working with all levels and functions
    • Willingness to work under pressure in a fast-paced environment
    • Good command of English both written and spoken

  • English Level

    Level 4 - Conversational Level

  • Other Language

    None

  • Working Hour

    0900 ~ 1800

  • Holiday

    Sat-Sun

  • Benefit

    -SS0
    -OPD/IPD
    -Provident Fund
    -AL 12 days
    -Birthday Leave 1 day
    -Performance Bonus

This job is closed

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