Customer Relationship Management Manager (CRM)ID:61492
100,000 THB ~ 120,000 THBBTS (Silom Line)Over 3 months agoOverview
Salary
100,000 THB ~ 120,000 THB
Industry
Manufacturing(Other)
Job Description
• Provide CRM and Digital Marketing strategies, plans and Implementation to drive optimal business for retaining customers
• Improve customer data quality and data management process to ensure readiness utilize to support CRM and Digital Marketing campaign
• Developing a strategy and work plan for Member Card benefits focusing on redemption items and privileges.
• Expanding and strengthening a partnership between Brand and our partners.
• Collaborate with related functions to define the customer segmentation matrix to identify customer loyalty index and increase service retention
• Keep monitoring CRM and Digital Marketing program performance and deep analysis of customer response to customer offer enables more optimized customer approach and higher customer response
• Provide support on any database system customization to any work related to after sales service
• Other duties as assigned by supervisor
Qualifications
Requirement
• Bachelor or higher degree in Marketing, Economics, Business Administration, MIS, or related fields
• At least 10 years of experience in CRM Marketing, CRM-digital, retail or fashion retail business will be highly considered
• Significant experience in the area of marketing planning, data analytics, or CRM, with proven record on the intensive use of data
• High competency working with all levels and functions
• Willingness to work under pressure in a fast-paced environment
• Good command of English both written and spokenEnglish Level
Level 4 - Conversational Level
Other Language
None
Additional Information
Benefit
-SS0
-OPD/IPD
-Provident Fund
-AL 12 days
-Birthday Leave 1 day
-Performance BonusWorking Hour
0900 ~ 1800
Holiday
Sat-Sun
Job Function