Technical Lead - Microsoft Dynamics CRMID:59833

100,000 THB ~ 150,000 THBPathum WanOver 3 months ago

Overview

  • Salary

    100,000 THB ~ 150,000 THB

  • Industry

    Hardware, Telecommunication

  • Job Description

    - Maintaining functional and technical knowledge of Microsoft Dynamics 365 Customer Engagement Applications.
    - Supporting D365 CRM applications through maintenance, form/dashboard & workflow customizations, end-user guidance, and level 2/3 production support requests
    - Collaborating with Product Management and Business Process Owners to analyse and design business requirements
    - Translating business requirements into detailed User Stories and corresponding Acceptance Criteria
    - Serving as a liaison between business and technology to translate business solutions, designs, and processes into development work for Agile Release Train Scrum Teams
    - Proactively documenting solutions, processes, designs and lessons learned
    - Incorporating learnings into future solution design considerations
    - Working closely within the technology team to shape the technical landscape of the assigned application processes and technology
    - Regression testing and retesting identified defects as needed
    - Developing, executing, and verifying test plans and scripts for functional testing based on User Story Acceptance Criteria
    I- dentifying and managing risks with timely reporting and escalation of such risks and issues
    - Performing SQL database knowledge and query writing

Qualifications

  • Requirement

    *Must*
    - Experience minimum of 5 years with Dynamics 365 or CRM
    - Deep functional knowledge of Microsoft Dynamics 365 CE solutions & integrations
    - Industry expertise of strategic sectors
    - Outstanding documentation and communication skills
    - Experience of developing creative and client-pleasing solutions to complex business problems
    - Exceptional ability and experience in preparation of proposals, responses and contracts
    - Demonstrable Programme level Solution Architect experience
    - Excellent working knowledge of Solution and Integration Design
    - Relevant Microsoft certifications
    - Ability to multitask and prioritise
    - Excellent interpersonal skills
    - Data integration skills
    - Attention to detail
    - Excellent communications skills

  • English Level

    Level 3 - Business Level

  • Other Language

    English

Additional Information