งาน 2 ตำแหน่ง: งาน หางาน งานอื่น ๆ (การเงิน)
Customer Service Manager (IC License)รหัส:77279
80,000 THB ~ 80,000 THBPathum Wanรายละเอียด
- Ensure and facilitate the proper execution of equities trades for clients in an accurate and timely manner- Proactively handle clients' enquiries (email/phone) on trading-related matters- Actively involved in key projects such as onboarding new products and platform development- Understand all business systems, processes, and procedures- Drive a 'Customer First' initiative: communicate excellent customer service standards through timely, appropriate support- Engage customers to kickstart their investment journey (e.g., calling customers to complete their account registration and funding)- Exceptional handling of trades during system downtime- Fully utilize CRM tools to capture relationship feedback, generate call reports, and track actions to closure- Support governance processes for all products, including measurement and monitoring of service levels using KPIs- Lead and manage a team of customer service representatives, providing direction, mentorship, and performance management- Collaborate with other departments, such as operations, compliance, and sales, to address client concerns and resolve issues efficiently- Any other tasks as assigned.
สวัสดิการ
- Social Security
- Group Health Insurance
- Provident Fund
- 16 days' annual leave
- Quarterly team dinner
- Meals and refreshments
- Bonus (based on performance and company's profit)Financial Managerรหัส:74498
60,000 THB ~ 80,000 THBRayongรายละเอียด
- Monthly and Annual accounting closing- Budget Management- Accounting audit support- All Tax Application- Management of accounts receivable and accounts payable- Management of Fixed assets, Cost Accounting, Transfer Pricing, etc.- Management of all team staff- Other general accounting/finance work- Reporting to upper management- Other Responsibilities
สวัสดิการ
- Social security
- Uniform
- Bonus
- other