7 Jobs: Job Vacancies for Customer Support Positions
Quality Control & CS Manager(JP speaker)ID:73423
50,000 THB ~ 56,000 THBBTS (Sukhumvit Line)Job Description
[Job Summary]- Provide guidance and consultation to the team to ensure smooth workflow.- Update manuals for stores and oversee overall sanitation management.- Check the accuracy of team documents (e.g., manuals and work-related materials).- Manage customer complaint handling.- Develop and improve team's work processes.- Edit and produce videos, such as videos about hygiene.- Responsible of any jobs that may be assigned
Benefit
<Benefit>
- Social Security
- Health Insurance : (IPD/OPD/Accident)
- Health Check-up
- Bonus (depend on company profit)Customer Support (Removal Branch/JLPT N3 UP)ID:74738
45,000 THB ~ 80,000 THBBTS (Sukhumvit Line), Ratchadapisek - PhetchaburiJob Description
Department: Bangkok Removal Center (Relocation Division)Job Summary: The Senior Officer – Supervisor (Removal) is responsible for controlling and coordinating export and removal documentation after cargo is secured by the sales team. This role ensures accuracy, timeliness, and compliance throughout the export process, including vessel booking, customs documentation, invoicing preparation, and insurance coordination. The position plays an important role in supporting smooth export operations and minimizing documentation and operational risks.Key Responsibilities:• Receive, review, and verify shipping and export documentation • Prepare export customs documents and submit them to the ocean cargo branch • Update job data lists and control job progress • Book vessel space and confirm container size • Check POD, final destination, and Bill of Lading (B/L) details • Prepare, copy, and maintain complete job files • Send Delivery Instructions (D/I) to destination branches • Input export data into the GS-NET system • Request and coordinate removal charge calculations with the sales team • Calculate insurance premium fees and prepare invoicing information • Coordinate with insurance companies to request insurance policies and support claim preparation • Coordinate daily with internal departments (Sales, Accounting, Ocean Cargo Branch) • Communicate with customers, overseas agents, and insurance companies
Benefit
- Cost of Living Allowance: 1,500THB/month
- Providen fund
- Social security
- Group insurance
- Annual Health Checkup
- Bonus
- OthersLearning Partner (Training Coordinator)ID:74705
35,000 THB ~ 50,000 THBBTS (Sukhumvit Line)Job Description
- Work directly with corporate clients to coordinate training logistics- Liaise with facilitators/coaches/trainers to align schedules, agendas, and materials- Manage registration, learner communications, program timelines, and documentation- Coordinate onsite set-up, venue, materials, equipment, and participant experience- Troubleshoot real-time issues during sessions- Support proposal and program development- Provide post-session follow-up, learner evaluations, and reporting- Maintain training calendar and records
Benefit
- Annual leave 10–17 days (tenure-based)
- Public holidays: 16 days/year
- Hybrid working structure
- Group insurance
- High exposure to Thai and international clients
- Growth & capability development in every projectPlaza Lounge (Manager/Japanese speaker) ID:70243
59,500 THB ~ 76,500 THBBTS (Sukhumvit Line)Job Description
[Job Description]- Respond to inquiries about credit cards (in person/phone), including card loss, transaction issues, overseas cash advances, and insurance. *Communication with Headquarters in Japan in Japanese is required.* - Provide customer service and reception for card members (mainly Japanese) at the Plaza Lounge (in person/phone). Offer travel assistance, restaurant, spa/massage, and tour recommendations and reservations. *Primarily for travelers from Japan, but also includes English support for members from China, Taiwan, and Korea.* - Plan and negotiate member benefits. *Negotiate with partner merchants, finalize contracts, and create promotional materials (in Japanese).* - Create benefit booklets. *Select participating stores and conduct benefit negotiations.* - Contribute articles and update information on the travel website “Tabi Laba.” *Conduct merchant visits, collect information, and create Japanese-language blog posts including interviews and photography.* - Summarize and analyze lounge usage and sales data monthly, and report to the manager. - Prepare and update display materials and documents for the Plaza Lounge.
Benefit
- Social Security
- Group insurance (IPD/OPD/Dental)
- Influenza vaccination
- Provident fund (3%)
- Annual health checkup
- Salary increase (1 time / year)
- Bonus
- Perfect Attendance (2,000THB)
- Language allowance
- Travelling allowance (2,000THB)
- Telephone allowance (1,000THB)
- OT (Full payment / Working day 150%, Holiday work payment 150%, Holiday overtime 300%)
- Annual leave (8days / year)
- Public training / Inhouse training
- Company activitiesAssistant to Service AdvisorID:74663
18,000 THB ~ 25,000 THBDin Daeng/Vibhavadi/Don MuangJob Description
The Assistant to Service Advisor plays a key supporting role in ensuring smooth and efficient service operations within the automotive service center. This position is responsible for coordinating service processes, managing documentation, and supporting customer service activities to deliver a high-quality service experience.- Prepare daily reports for vehicle check-in and check-out, and manage customer service appointment schedules.- Prepare, review, and maintain service-related documentation, including quotations, job cards, receipts, deposit slips, credit notes, translated documents, and other related paperwork.- Coordinate closely with Service Advisors to ensure smooth service operations.- Record and update customer and vehicle information accurately in the DMS system.- Verify information in HQ Campaigns and parts pending systems prior to opening job orders.- Coordinate with technicians and relevant departments to ensure timely and efficient service delivery.- Arrange towing services when required.- Receive customer vehicles for service and conduct preliminary inspections.- Inspect vehicle exterior condition and functional systems during both vehicle reception and delivery.- Review service details for all vehicles, including repair work, spare parts orders, and related service activities.- Perform other duties as assigned by supervisors or management.
Benefit
- Annual health check-up
- Influenza vaccination
- Life & accident insurance
- Health insurance
- Dental allowance
- Provident fund
- Company uniform
- Marriage allowance
- Funeral assistance for employees and immediate family members
- Maternity allowanceCall Center Operator (New Graduated Welcome)ID:74464
25,200 THB ~ 25,200 THBBTS (Silom Line), BTS (Sukhumvit Line), MRT Line, Rama III, Ratchadapisek - Phetchaburi, Phaya Thai, Ratchathewi, Pathum Wan, Huai Khwang, Dusit, Phra Nakhon, Pom Prap Sattru Phai, SamphanthawongJob Description
- Receive security system alerts (such as burglary, fire, or emergency button alarms)- Check on-site situations by contacting customers by phone- Handle customer inquiries- Provide information regarding contract details and system operation procedures- Offer initial support and guidance in case of incidents or system issues- Gather and report information about system malfunctions or equipment defects- Coordinate with company's security teams, technical staff, and sales representatives
Benefit
- Commuting allowance
- Perfect Allowance
- Social security fund
- Medical insurance
- Accident insurance
- Bonus
- Annual leave
- OTCustomer & Sales Support (Chinese-speaking)ID:74353
39,000 THB ~ 49,000 THBBTS (Silom Line), BTS (Sukhumvit Line), MRT Line, Rama III, Ratchadapisek - Phetchaburi, Phaya Thai, Ratchathewi, Pathum Wan, Huai Khwang, Dusit, Phra Nakhon, Pom Prap Sattru Phai, SamphanthawongJob Description
• Handle customer inquiries from incoming call, chat and other channels• Prepare sales document e.g., quotation, order confirmation, and Tax invoice• Coordinate with sales in the office and customer to support the sales
Benefit
- Life Insurance
- Medical Insurance
- Dental Fee
- Provident funds
- Bonus
