5个职位: 招聘信息 客户支持
Local Coordinator / Customers ServiceID:73482
28,000 THB ~ 35,000 THBBTS (Silom Line), BTS (Sukhumvit Line), MRT Line, Rama III, Ratchadapisek - Phetchaburi, Phaya Thai, Ratchathewi, Pathum Wan, Huai Khwang, Dusit, Phra Nakhon, Pom Prap Sattru Phai, Samphanthawong工作内容
Responsibilities: Local- Coordinate domestic customer service operations and ensure smooth communication with local clients.- Manage order processing, delivery scheduling, and follow-up to ensure customer satisfaction.- Collaborate with warehouse and logistics teams to ensure timely and accurate product delivery.- Monitor inventory levels and coordinate with purchasing to maintain stock availability.- Maintain accurate records of customer interactions, transactions, and feedback.- Assist in preparing monthly sales reports and performance summaries.- Ensure compliance with company policies and relevant domestic trade regulations.Inventory & Purchasing- Monitor and control inventory levels to meet customer demand- Ensure timely procurement and stock availabilityClient Coordination- Communicate effectively with overseas clients regarding orders, shipments, and documentation- Provide excellent customer service and resolve issues promptly
福利制度
- Social Security Fund
- Transportation fee
- Full-time award
- Provident fund
- Health insurance
- BonusCustomer & Sales Support (Chinese-speaking)ID:74353
39,000 THB ~ 49,000 THBBTS (Silom Line), BTS (Sukhumvit Line), MRT Line, Rama III, Ratchadapisek - Phetchaburi, Phaya Thai, Ratchathewi, Pathum Wan, Huai Khwang, Dusit, Phra Nakhon, Pom Prap Sattru Phai, Samphanthawong工作内容
• Handle customer inquiries from incoming call, chat and other channels• Prepare sales document e.g., quotation, order confirmation, and Tax invoice• Coordinate with sales in the office and customer to support the sales
福利制度
- Life Insurance
- Medical Insurance
- Dental Fee
- Provident funds
- BonusPlaza Lounge (Manager/Japanese speaker) ID:70243
59,500 THB ~ 76,500 THBBTS (Sukhumvit Line)工作内容
[Job Description]- Respond to inquiries about credit cards (in person/phone), including card loss, transaction issues, overseas cash advances, and insurance. *Communication with Headquarters in Japan in Japanese is required.* - Provide customer service and reception for card members (mainly Japanese) at the Plaza Lounge (in person/phone). Offer travel assistance, restaurant, spa/massage, and tour recommendations and reservations. *Primarily for travelers from Japan, but also includes English support for members from China, Taiwan, and Korea.* - Plan and negotiate member benefits. *Negotiate with partner merchants, finalize contracts, and create promotional materials (in Japanese).* - Create benefit booklets. *Select participating stores and conduct benefit negotiations.* - Contribute articles and update information on the travel website “Tabi Laba.” *Conduct merchant visits, collect information, and create Japanese-language blog posts including interviews and photography.* - Summarize and analyze lounge usage and sales data monthly, and report to the manager. - Prepare and update display materials and documents for the Plaza Lounge.
福利制度
- Social Security
- Group insurance (IPD/OPD/Dental)
- Influenza vaccination
- Provident fund (3%)
- Annual health checkup
- Salary increase (1 time / year)
- Bonus
- Perfect Attendance (2,000THB)
- Language allowance
- Travelling allowance (2,000THB)
- Telephone allowance (1,000THB)
- OT (Full payment / Working day 150%, Holiday work payment 150%, Holiday overtime 300%)
- Annual leave (8days / year)
- Public training / Inhouse training
- Company activitiesQuality Control & CS Manager(JP speaker)ID:73423
50,000 THB ~ 56,000 THBBTS (Sukhumvit Line)工作内容
[Job Summary]- Provide guidance and consultation to the team to ensure smooth workflow.- Update manuals for stores and oversee overall sanitation management.- Check the accuracy of team documents (e.g., manuals and work-related materials).- Manage customer complaint handling.- Develop and improve team's work processes.- Edit and produce videos, such as videos about hygiene.- Responsible of any jobs that may be assigned
福利制度
<Benefit>
- Social Security
- Health Insurance : (IPD/OPD/Accident)
- Health Check-up
- Bonus (depend on company profit)【タイ求人】【オペレーションマネージャー】外資系コンタクトセンター（出張あり！英語が活かせる環境！）ID:71808
70,000 THB ~ 100,000 THBBTS (Sukhumvit Line)工作内容
会社概要：フランス発祥のホテルグループの運営するコンタクトセンター同社で働く魅力：●コンタクトセンター事業の戦略的成長に貢献する挑戦的な環境●APAC、パリのチーム、グローバルなコーディネーターコミュニティとの協働ができる環境●英語を活かして働ける環境●ダイバーシティ＆インクルージョンへの取り組み業務内容：コンタクトセンターオペレーションマネージャーは、同社と外部委託のコンタクトセンターベンダーの間の重要な架け橋として機能します。具体的に.....・外部BPOのオペレーションパフォーマンスの管理・各業務のサービス品質保証とパフォーマンスを分析し、改善点を特定・サービス提供の向上を目的とした戦略を策定し実行・同社の期待する品質基準に合わせた各コンタクトセンターの品質管理・BPOと品質評価、キャリブレーションを実施・定期的な監査、評価の実施・コンパクトセンターパートナーと協力し、プロセスの最適化を推進・改善が必要な領域を特定し、社内関係者と連携してトレーニング、指導を実施・上長へのレポーティング・出張（東京のコンタクトセンターへの出張が発生します）採用背景：新規採用（新しいポジションのため）従業員数：バンコク25名 / 日本30名
福利制度
・ビザ、労働許可証支給
・タイ国社会保険
・健康保険（試用期間通過後）
・賞与（年1回）
・系列ホテルの割引（試用期間通過後）
・フレックス制（8時間勤務 / 開始終了時間の指定なし）
