Overview

• Salary

  40,000 THB ~ 58,000 THB

• Industry

  Retail

• Job Description

  Sales and Boutique Operations
  - To maintain a respectable appearance while on duty according to Company’s regulation.
  - To fulfil your role as a staff of the Company by displaying & projecting a good image of courtesy, respectability and professionalism.
  - Responsible for overall sales process including walk-in and phone/email clientele.
  - Advanced selling skills in order to provide quality customer service around complex product sales.
  - Participate actively to develop new sales opportunities and client relationship development.
  - Provide operational support and presence to marketing events.
  - To receive stock, check and unpack goods, ensure that goods received are in order.
  - Ensure tidiness and presentability to merchandise and displays.
  - To conduct daily stock count.
  - To provide guidance to junior staff on all procedures.
  - Ensure organization and cleanliness of boutique at all times.
  - To ensure all documents relating to receipt and dispatch of goods are properly documented.
  - Any other assignments within your capacity may be delegated from time to time to suit the operations.
  - To keep track, update and file all sales documents/records and paperwork.
  - Update relevant records for easy reference and retrieval by the accounts department.
  - Liaising with visual merchandising and A&P Personnel on concepts/theme planning.
  - Ensure a minimum of quarterly review/update of window display for each collection.
  - Ensure that products are rotated in a systematic manner, re-arranged at periodical basis to enhance visual display and to cater for the arrival of new stocks or to promote exclusive goods.
  - Coordinate to ensure stocks are prepared in line with the advertising programs.
  - Create a new POS display theme, if necessary and assist in the executive of any sales promotional program.
  
  Customer Experience and Service & Business Development
  - Ensure optimal customer experience in the boutique for new sales, customer service (repairs), and all visitor.
  - Provide reliable, accurate and first class customer service.
  - In depth product knowledge and prices (and discount leverages). Able to explain estimates, repairs (time and prices)
  - Participate actively in Customer Relationship Management data collection.
  - Ensure the welcoming of aftersales customers and all related task.
  - To coordinate with Customer Service Department to transfer customers’ repair watches for their necessary action.
  - To ensure that the stock level in boutique is line with Management’s direction.
  - To be alert and report any discrepancies to the Management.
  - Assist to investigate and rectify issue, propose corrective actions.