This job is closed

Boutique Executive (Luxury Retail)ID:61440

35,000 THB ~ 45,000 THBBTS (Sukhumvit Line)
  • Job Function

    Store Sales, Customer Success, Account Executive

  • Industry

    Trading(Electronics/Semiconductors)

  • Job Description

    Sales and Boutique Operations
    • To maintain a respectable appearance while on duty according to Company’s regulation.
    • To fulfil your role as a staff of the Company by displaying & projecting a good image of courtesy, respectability and professionalism.
    • Responsible for overall sales process including walk-in and phone/email clientele.
    • Advanced selling skills in order to provide quality customer service around complex product sales.
    • Participate actively to develop new sales opportunities and client relationship development.
    • Provide operational support and presence to marketing events.
    • To receive stock, check and unpack goods, ensure that goods received are in order.
    • Ensure tidiness and presentability to merchandise and displays.
    • To conduct daily stock count.
    • To provide guidance to junior staff on all procedures.
    • Ensure organization and cleanliness of boutique at all times.
    • To ensure all documents relating to receipt and dispatch of goods are properly documented.
    • Any other assignments within your capacity may be delegated from time to time to suit the operations.
    • To keep track, update and file all sales documents/records and paperwork.
    • Update relevant records for easy reference and retrieval by the accounts department.
    • Liaising with visual merchandising and A&P Personnel on concepts/theme planning.
    • Ensure a minimum of quarterly review/update of window display for each collection.
    • Ensure that products are rotated in a systematic manner, re-arranged at periodical basis to enhance visual display and to cater for the arrival of new stocks or to promote exclusive goods.
    • Coordinate to ensure stocks are prepared in line with the advertising programs.
    • Create a new POS display theme, if necessary and assist in the executive of any sales promotional program.


    Customer Experience and Service & Business Development
    • Ensure optimal customer experience in the boutique for new sales, customer service (repairs), and all visitor.
    • Provide reliable, accurate and first class customer service.
    • In depth product knowledge and prices (and discount leverages). Able to explain estimates, repairs (time and prices)
    • Participate actively in Customer Relationship Management data collection.
    • Ensure the welcoming of aftersales customers and all related task.
    • To coordinate with Customer Service Department to transfer customers’ repair watches for their necessary action.
    • To ensure that the stock level in boutique is line with Management’s direction.
    • To be alert and report any discrepancies to the Management.
    • Assist to investigate and rectify issue, propose corrective actions.

  • Requirement

    -Bachelor’s degree
    -At least 3 year from retail sales from luxury retail background
    -Good management skills, able to work as a team
    -Good communication in English

  • English Level

    Level 3 - Business Level

  • Other Language

    None

  • Working Hour

    0900 ~ 1800

  • Holiday

    Working day: 48 hours/week

  • Benefit

    -SSO
    -OPD 1,200THB/Time
    -Dental 2,500THB/Year
    -AL 14 days
    -Bonus based on performance

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