Director of Contact Center OperationID:60139

150,000 THB ~ 300,000 THBBTS (Silom Line), BTS (Sukhumvit Line), MRT Line, Rama III, Ratchadapisek - PhetchaburiOver 3 months ago

Overview

  • Salary

    150,000 THB ~ 300,000 THB

  • Industry

    Hardware, Call Center

  • Job Description

    ◯Business ; Outsourced Call Center Service

    〇The Director of Contact Center is responsible for the strategic planning and execution of all Contact Center operations. Core duties include management and leadership of processes for the continuous improvement of the customer experience.

Qualifications

  • Requirement

    - Male/Female , Age 40-50 age
    - Bachelor of degree or higher preferred
    - Minimum 10 years of Call Center/Contact Center management experience
    - Having experience in more than 500 seats scale size of contact center operation
    - Business English
    - Communicative Japanese N3
    - Excellent communication and leadership skills and relationship building skills with ability to effectively manage group
    - Occasional travel to clients or Contact Center site required.(Khon Kaen branch)

  • English Level

    Level 3 - Business Level

  • Other Language

    Japanese

Additional Information

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