ภาพรวม

• รายได้ต่อเดือน

  50,000 THB ~ 80,000 THB

• ประเภทธุรกิจ

  Insurance

• รายละเอียด

  PURPOSE;
  - Oversee and manage the claims department
  - Responsible for setting appropriate system and procedures for effectively and efficiently handling claims to meet the reinsurance/insurance guidelines and meet internal and external KPI’s
  
  KEY RESPONSIBILITIES;
  - Train and manage staff to efficiently handle claims using the guidelines set by our insurers and reinsurers
  - Oversee and manage the procedures of Claims Department for effective and efficient results on medical claims
  - Implement best practice to meet industry claim standards
  - Ensure appropriate procedures are in place to meet the company KPI’s as concerning claims
  - Oversee and manage any disputed cases to resolve the issues in a professional manner
  - Monitor claims and staffs to meet internal and external timelines and KPI’s
  - Manage major claims including keeping insurers aware of any major claims which will surpass their notification squidlings as set out in the claims protocols and procedures
  - Develop an understanding of product in different countries and adopting a systematic approach to handling claims to ensure effective and appropriate procedures to meet international claims management standard
  - Manage claim staffs at Satellite Office to ensure they are meeting guidelines set in our claims protocol and procedure manuals as well as meeting the company internal KPI’s
  - Perform effective root cause analysis of reported incidents and claims in an effort to prevent recurrences and reduce the frequency and severity of future incidents
  - Coach, counsel and perform regular individual and team meetings and complete annual evaluations to meet and exceed quality, customer service and productivity standard as well as KPI’s
  - Conduct quality improvement through analysis of claims and preventative measures for fraudulent claim
  - Analyse and implement cost containment measures
  - Analyse and recommend budget under own scope of responsibilities and get periodical update status from immediate subordinate(s) to review with CEO
  - Perform other duties as assigned by CEO