Claim ManagerID:44500
50,000 THB ~ 80,000 THBBTS (Sukhumvit Line)3个月以上前概述
薪资
50,000 THB ~ 80,000 THB
产业类别
Insurance
工作内容
PURPOSE;
- Oversee and manage the claims department
- Responsible for setting appropriate system and procedures for effectively and efficiently handling claims to meet the reinsurance/insurance guidelines and meet internal and external KPI’s
KEY RESPONSIBILITIES;
- Train and manage staff to efficiently handle claims using the guidelines set by our insurers and reinsurers
- Oversee and manage the procedures of Claims Department for effective and efficient results on medical claims
- Implement best practice to meet industry claim standards
- Ensure appropriate procedures are in place to meet the company KPI’s as concerning claims
- Oversee and manage any disputed cases to resolve the issues in a professional manner
- Monitor claims and staffs to meet internal and external timelines and KPI’s
- Manage major claims including keeping insurers aware of any major claims which will surpass their notification squidlings as set out in the claims protocols and procedures
- Develop an understanding of product in different countries and adopting a systematic approach to handling claims to ensure effective and appropriate procedures to meet international claims management standard
- Manage claim staffs at Satellite Office to ensure they are meeting guidelines set in our claims protocol and procedure manuals as well as meeting the company internal KPI’s
- Perform effective root cause analysis of reported incidents and claims in an effort to prevent recurrences and reduce the frequency and severity of future incidents
- Coach, counsel and perform regular individual and team meetings and complete annual evaluations to meet and exceed quality, customer service and productivity standard as well as KPI’s
- Conduct quality improvement through analysis of claims and preventative measures for fraudulent claim
- Analyse and implement cost containment measures
- Analyse and recommend budget under own scope of responsibilities and get periodical update status from immediate subordinate(s) to review with CEO
- Perform other duties as assigned by CEO
资格
应征条件
- Male or Female, Thai national, age between 30-40
- (preferred) Bachelor's Degree in Faculty of Medicine, Insurance Management, Hospital Management or related field
- Minimum 5 years’ experience in management level
- (preferred) Minimum 5 years' experience in relevant business
- Skilled in management
- Knowledge of Medical Terminology
- Knowledge of both domestic & international Social Security System
- Knowledge of Healthcare Insurance
- Understanding of Claims Management process of non-life insurance or in relevant business
- Good communication skills both in Thai and English英文
Level 2 - Advanced Level
其他语言
English
附加信息
福利制度
- BONUS
- Provident Fund
- Insurance
- Social Security Fund
- Travel Allowance
- Others工作时间
0900 ~ 1800
假日
- National Holidays
职业类别