รายละเอียด
SAP Business One Support & Administration- Provide day-to-day support and troubleshooting for SAP Business One (SAP B1) users across departments including Purchasing, Sales, Inventory, Accounting, Production, and R&D.- Ensure smooth and efficient system operation while supporting user requirements and business processes.- Manage user access rights, roles, permissions, and data security controls.- Conduct user training and prepare user manuals and standard operating procedures (SOPs).Master Data & Business Process Management- Maintain and manage master data including:- Item Master- Business Partners- BOM (Bill of Materials)- Inventory Data- Purchase Orders- Sales OrdersProduction Orders- Goods Receipt / Goods Issue Transactions- Support data cleansing, data accuracy, and master data governance activities.- ERP Process Improvement & Reporting- Analyze business requirements and system issues to identify improvement opportunities.- Coordinate with external SAP consultants and vendors for system enhancement, troubleshooting, and implementation projects.- Support workflow improvements and process optimization within SAP B1.- Develop and maintain operational reports related to inventory, purchasing, sales, production, costing, and management reporting.- System Troubleshooting & IT Support- Investigate and resolve SAP B1 issues including:- Inventory discrepancies- Costing issues- Transaction flow errors- Master data inconsistencies- Document processing errors- Provide basic IT support for end-users, including:- Computers & Printers- Network & Email- Microsoft 365 Applications- General Office IT Equipment
