ภาพรวม

• รายได้ต่อเดือน

  25,000 THB ~ 40,000 THB

• ประเภทธุรกิจ

  Hardware, Consulting, Telecommunication

• รายละเอียด

  Key Responsibilities:
  - Provide Level 2 technical support, including installation, troubleshooting, and maintenance to ensure system performance
  - Handle customer inquiries and provide timely solutions or workarounds for urgent issues
  - Monitor and resolve technical issues end-to-end to ensure customer satisfaction
  - Escalate unresolved issues to Level 3 with proper documentation
  - Document all support activities and maintain records in the system
  - Support testing and collaborate with Development and QA teams
  - Guide and support junior team members (L1), including training and problem-solving
  - Assist with technical documentation, product demonstrations, and ad hoc tasks
  
  Team Collaboration:
  - Work closely with internal teams and stakeholders
  - Participate in team meetings and share knowledge to improve team performance