EC Backend Operation Managerรหัส:69296

70,000 THB ~ 90,000 THBMRT Line26 วัน ที่ผ่านมา

ภาพรวม

  • รายได้ต่อเดือน

    70,000 THB ~ 90,000 THB

  • ประเภทธุรกิจ

    Call Center, Web Service, Advertising Agent

  • รายละเอียด

    【Responsibilities】
    - Control and coordinate relevant stakeholders involved in the operation, including the internal marketing team, third-party logistics providers, and warehouses and clients (Product owner).
    - Set and manage service level agreements with each player involved.
    - Possess knowledge of Shopee and Lazada regulations.
    - Manage product information registration and management.
    - Manage order management processes
    - Handle third-party logistics management, including stock and inventory management /forecast.
    - Ensure efficient management of return/cancel processes.
    - Customer support management with corroborate with our Contact Center Agent.
    - Continuously improve the back-end operation process.

คุณสมบัติ

  • คุณสมบัติ

    【Must】
    - A bachelor’s degree in a technical discipline (e.g. computing, IT, software engineering etc)
    - Good English Communication (Minimum level 3)
    - Minimum of 3 years of professional and EC backend operation experience
    - Knowledge of Shopee, Lazada, and other e-commerce platforms

    【Advantage】
    - Excellent communication skills, verbal and written.
    - Project P&L experience
    - Very strong client management and people management skills are needed.
    - Flexibility and adaptability to change.
    - Inventory Forecast Experience is a plus.
    - Provide marketing proposals based on the back-end operation perspective is a plus
    - Strong computer skills, including specific knowledge of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, etc.).

  • ความสามารถทางภาษาอังกฤษ

    Level 3 - Business Level

  • ความสามารถทางภาษา (อื่นๆ)

    English

ข้อมูลเพิ่มเติม

  • สวัสดิการ

    - Social Security
    - Dental insurance
    - Gratuity, Life insurance
    - Medical insurance
    - Overtime pay
    - Performance bonus
    - Annual Leave + Special Leaves

  • เวลาทำงาน

    9:00 ~ 18:00

  • วันหยุด

    - Sat,Sun
    - Public holidays

  • ประเภทงาน

งานที่เกี่ยวข้อง