Customs Clearance Manager (General)รหัส:68939

70,000 THB ~ 80,000 THBBTS (Silom Line), BTS (Sukhumvit Line), MRT Line, Rama III, Ratchadapisek - Phetchaburi, Phaya Thai, Ratchathewi, Pathum Wan, Huai Khwang, Dusit, Phra Nakhon, Pom Prap Sattru Phai, Samphanthawongประมาณ 2 เดือน ที่ผ่านมา


  • รายได้ต่อเดือน

    70,000 THB ~ 80,000 THB

  • ประเภทธุรกิจ


  • รายละเอียด

    -To provide excellent customer service and maintain excellent Operational Customer relationship management to Customs Clearance Import/Export customers.
    -To be key escalation focal contact point for Customer on operations escalation topics
    -To cooperate within Customs Clearance operation department Import/Export and intra department with transport and freight (if any) in problem solving, report status and provide proactive solution to customers.
    -To coordinate with operations team to provide expert advice to customer regarding logistic processes, documentation, or any other questions which may arise.
    -To receive claims, complaints, questions, concerns and suggestions from customers and cooperate within departments involved to ensure customer operational problems or issues are resolved or provide proper guidance promptly.
    -Prepare Corrective & Preventive Action & Non – conformance Service · To monitor, record, and follow up status of customs case progress and provide proactive reports to customers.
    -To monitor, consolidate, check and submit reports as per customer target date/time.
    -To monitor KPI and assure that committed KPI’s are met to customer satisfaction.
    Identify, Prepare and roll out Improvement Plan to close operational gaps.
    -To prepare meeting agenda, summary information and issues with proper solution before the meeting with customers on operational topics
    -To conduct regular meetings with customers on operational related topic
    -To issue MOM from customer operational meeting and conduct internal improvement meeting across related departments.
    -To be key focal contact for Sales team in rolling out new customer implementation, SOP training, billing and selling rate to operation.
    -Following up on Track & Trace report and support data to customer.
    -Any special assignment by superior.


  • คุณสมบัติ

    -7-10 years working experience in the same field.
    -Global Freight Forwarding Company
    -Freight Forwarder
    -International Logistics Solutions
    -Excellent experience in the Customs Import Clearance Process within department.
    -Excellent knowledge in customs Regulations and privileges.
    -Good command of English spoken / written
    -Computer literate (MS Office)
    -Good connection with customs department and related Government agencies
    -Excellent knowledge of Harmonized code and customs export regulations

  • ความสามารถทางภาษาอังกฤษ

    Level 3 - Business Level

  • ความสามารถทางภาษา (อื่นๆ)