E-Commerce Operations Manager ID:75124

100,000 THB ~ 150,000 THBBTS（スクンビット沿線）約17時間 前

概要

  • 給与

    100,000 THB ~ 150,000 THB

  • 業界

    Retail, Trading(Other)

  • 仕事内容

    1. Role Overview
    Lead and manage daily e-commerce operations across marketplaces (Shopee, Lazada), Shopify brand.com, SNS channels, chat/CRM, digital advertising, and AI-driven workflow improvements to ensure smooth execution, strong performance, and revenue growth.

    2. Key Responsibilities (Summary SOW)
    - Marketplace Operations: Oversee official stores, optimize listings and campaigns, monitor KPIs, manage promotions, and drive conversion and sales growth.
    - Brand.com (Shopify): Manage website content, promotions, analytics, CRO initiatives, and coordinate with UX/UI and developers for improvements.
    - Customer Engagement & Chat: Supervise multi-platform chat operations, improve scripts/automation, maintain SLA standards, and implement AI-assisted responses.
    - SNS & Advertising: Manage social channels, coordinate with agencies/influencers, oversee paid ads (Meta, TikTok, Google, CPAS, marketplace ads), and optimize ROAS/CAC performance.
    - AI & Automation + EDM: Implement AI tools to streamline operations (content, reports, ads, chatbot), manage EDM campaigns, and continuously improve efficiency and performance metrics.

求めている人材

  • 応募条件

    - 2+ years in e-commerce operations (marketplace & brand.com); strong in Shopee, Lazada, Shopify, Zendesk, and social commerce.
    - Data-driven with hands-on experience in GA4, Meta Ads, CPAS, TikTok Ads, Google Ads, and agency collaboration.
    - Skilled in AI tools, Excel/Google Sheets; basic HTML/CSS and automation/API knowledge is a plus.
    - Strong project management, detail-oriented, proactive, and comfortable in fast-paced environments.

  • 英語

    Level 3 - Business Level

  • その他言語

    None

その他