Service Manager (Urgent)ID:33507
40,000 THB ~ 60,000 THBAyutthaya3ヶ月以上前概要
給与
40,000 THB ~ 60,000 THB
業界
Manufacturing(Automotive)
仕事内容
• Arrange and follow up repair & warranty job for closure of issue
• To fulfill the plan on schedule and ensure good quality, delivery, and cost
• Set meeting for root cause investigation and determine action for long term improvement.
• Handle and manage customer enquiries, complaints, troubleshooting and/or technical information
• Manage spare part to support service department.
• Coordinate with internal team for serving all customer requirements and expectations.
• Contact with customers regarding daily issues. And prepare necessary information to customers per their requests.
• Responsible for Manpower management
• Develop and ensure training of the employees in the Service Department.
• Arrange work procedure to ensure that good quality control and prevent repair defect or human error
• Manage and develop team competencies.
• Provide effective leadership and engage in improving employee communications.
• Provide necessary tool, equipment and facility for service department
• Prepare service plan both on short and long term perspective
• Drive and continuously improve service operation KPls achievement, e.g. Utilization, Efficiency, Productivity, Cost control, etc.
• Develop and maintain high level of customer satisfaction.
求めている人材
応募条件
• Bachelor’s degree or higher degree in Maintainance, Machanical Engineer
• Possess a minimum of 3-5 years working experience in workshop management
• Proven record of higher standard performance in business, people and customer
• Strong interpersonal relationship skills, problem solving, result-oriented and customer focus.
• Strong people management, people development and team building.
• Good command in English and Thai.
• *Salary will depend upon experience and education
• * will be required to work 6 days/week. (Please make sure before candidate apply)英語
Level 4 - Conversational Level
その他言語
Thai, English
その他
福利厚生
Bonus, Social Insurance, Accident Insurance, Health & Group Insurance, Uniform, Provident Fund, Company Party
就業時間
08.00 ~ 17.00
休日
Holiday, Annual Leave, Sunday
(working every Saturday)職種