8 Jobs: Job Vacancies for Customer Success Positions
Product ApplicationID:67969
25,000 THB ~ 30,000 THBBTS (Silom Line)Job Description
Provide pre-sales and post-sales service to customers, including product presentations, demonstrations, and training.Conduct quality checks on instruments to ensure standards are met before delivery to customers.Support sales by presenting product knowledge and information to customers.Deliver demonstrations and ensure customers comprehend instrument operation.Regularly update product knowledge and demonstration skills for new and existing products.Install and troubleshoot instrument hardware and software.Provide product training and customer support to new and existing customers.Analyze customer issues and recommend solutions to improve efficiency or resolve problems.Communicate with customers to gather information about their needs and expectations regarding the product or service.Perform other duties as assigned by the manager.
Benefit
Bonus
Long service award
Fund / Social Security provided
Health and accident insurance
Training provided both domestically and overseas, and other welfare benefitsSales EngineerID:76583
40,000 THB ~ 65,000 THBBTS (Silom Line)Job Description
Achieve company objectives by planning thoroughly, setting sales goals, analyzing performance data, and making forecasts.Design and implement strategic sales plans that expand the company's customer base and ensure a strong market presence.Analyze market potential and trends, determine areas where product sales are weak, and initiate actions to improve market penetration.Achieve growth and hit sales targets by successfully managing the sales team.Identify emerging markets and market shifts while staying fully aware of new products and competitors' status.Build and promote strong, long-lasting customer relationships by partnering with customers and understanding their needs.Identify knowledge gaps within the team and develop plans to fill them.Conduct customer visits, especially to key customers.Provide creative business solutions to customer needs.Perform other duties as assigned by the Managing Director.
Benefit
Car allowance
Phone allowance
Bonus
Long service award
Fund/social security provided
Health and accident insurance
Training both domestically and overseas, and other welfare benefitsCenter Operations Director (Education)ID:76511
100,000 THB ~ 120,000 THBMRT Line, Phutthamonthon - Nakhon Pathom, Samutsakorn-Samutsongkram, Nonthaburi, Other (Thailand)Job Description
Business: EducationLocation: Bangkok and metropolitan (branches)Key Responsibilities:- Teaching Quality: Establish and maintain teaching standards through observations, audits, quality scorecards, and continuous improvement initiatives.- Customer Experience: Drive consistent service standards across all centers, including onboarding, parent communication, complaint resolution, and customer satisfaction.- Operations Excellence: Standardize SOPs, ensure operational readiness, and maintain compliance, staffing, scheduling, and facility standards across all branches.- People Development: Coach branch managers and center teams, lead onboarding and training programs, and build capability pipelines for operational roles.- Performance Management: Monitor KPIs covering quality, retention, customer satisfaction, operational excellence, and branch performance; provide data-driven insights and recommendations to the MD while partnering with the Commercial team to improve business results.
Benefit
- Social Security
- Group InsuranceCS Assistant manager (Bangkok/ Ayuthaya)ID:74543
50,000 THB ~ 68,000 THBBTS (Silom Line)Job Description
- Serve as the customer contact point at the factory- Develop customer growth strategies- Solve problems and communicate internally and externally- Coordinate and follow up with the Production Control team and Sales team- Prepare reports and present to customers- Create and manage reportsApproximately 80–90% of the responsibilities are related to Customer Service (CS), while the remaining tasks involve internal Quality Assurance (QA) work (not factory-floor based).
Benefit
- Provident fund
- Social Security Fund
- Assistance money, medical expenses (employee and family), dental expenses
- Assistance in the event of marriage, ordination, death, and childbirth.
- Company bus
- Birthday Gift Voucher
- New Year's Eve party
- Bonus
- Salary Adjustment
- Annual Leave 6-15 daysDeputy General Manager, Account ManagementID:75598
80,000 THB ~ 110,000 THBMRT LineJob Description
[Job Responsibilities] - Manage the development of newly awarded business projects, covering all activities from order acquisition to the start of mass production and product supply- Serve as the primary liaison between automobile manufacturers' procurement departments and the company's manufacturing sites- Conduct price negotiations with customers and prepare detailed quotations- Coordinate prototype production and delivery schedules with internal teams and customers- Communicate and collaborate closely with headquarters and overseas affiliates to ensure project alignment- Develop mid-term sales plans and prepare annual sales budgets- Monitor project progress, identify risks, and ensure timely execution to meet customer requirements- Support internal cross-functional coordination among sales, engineering, production, and logistics teams[Working style]・Able to visit clients and return home directly depending on client meetings・wfo:wfh=6:4
Benefit
- Car allowance: 4THB/Km
- BONUS: Average 2.5 months in 2024
- Salary Increase
- Social Insurance
- Life Insurance
- Medical Treatment (employee and parents)
- Annual Leave: 6 days (After 1 year working)
- Annual Health Checkup
- Provident fund 3.5% (After Probation)
- Marriage Leave
- Fuel Allowance: Paid actual
- Expressway
- Funeral Subventions
- Diligence Allowance
- Maternity Leaves
- Others
※Transportation allowance is included basic salary
※Retirement age: 55 years oldAccount Management Manager or Assistant ManagerID:75597
60,000 THB ~ 80,000 THBMRT LineJob Description
[Job Responsibilities] - Manage the development of newly awarded business projects, covering all activities from order acquisition to the start of mass production and product supply- Serve as the primary liaison between automobile manufacturers’ procurement departments and the company’s manufacturing sites- Conduct price negotiations with customers and prepare detailed quotations- Coordinate prototype production and delivery schedules with internal teams and customers- Communicate and collaborate closely with headquarters and overseas affiliates to ensure project alignment- Develop mid-term sales plans and prepare annual sales budgets- Monitor project progress, identify risks, and ensure timely execution to meet customer requirements- Support internal cross-functional coordination among sales, engineering, production, and logistics teams[Working style]・Able to visit clients and go back home directly depends on client meeting・wfo:wfh=6:4
Benefit
- Car allowance: 4THB/Km
- BONUS: Average 2.5 months in 2024
- Salary Increase
- Social Insurance
- Life Insurance
- Medical Treatment (employee and parents)
- Annual Leave: 6 days (After 1 year working)
- Annual Health Checkup
- Provident fund 3.5% (After Probation)
- Marriage Leave
- Fuel Allowance: Paid actual
- Expressway
- Funeral Subventions
- Diligence Allowance
- Maternity Leaves
- Others
※Transportation allowance is included basic salary
※Retirement age: 55 years oldClient Services ManagerID:73609
30,000 THB ~ 50,000 THBKing Kaew- Suvarnabhumi , Latkrabang, Srinakarin - Pattanakarn - Pravet, Bangna, All Airport Link Lines, Ramkhamhaeng/Bangkapi/Bueng Kum, Khlong Sam Wa, Khan Na Yao, Saphan Sung, Min Buri, Nong Chok, Suan LuangJob Description
- Lead and guide the team in understanding current local market trends to uncover new business opportunities.- Identify, develop, and implement new insurance product lines tailored to client needs.- Collaborate with and negotiate agreements with business partners to secure optimal insurance packages.- Provide strategic advice to clients, keeping them informed of market conditions, pricing trends, and relevant updates.- Maintain strong, ongoing communication with practice offices, insurance providers, and key clients.- Supervise the business support team in monitoring product performance and gather feedback for improvement or product enhancement.- Ensure all client-facing communication is clear, accurate, and professional.- Manage team performance and workflow to meet deadlines and company objectives.- Take ownership of additional tasks as assigned by senior management.
Benefit
- Social Security
- Annual leave
- Special occasion (funeral, wedding)
- Provident Fund (after probation)
- Training support
- Insurance award
- Company Trip / outing
- Bonus (based on company's performance )
- Career path
- Brokerage license support
- Oversea Trip rewardsClient Services Assistant OfficerID:73610
20,000 THB ~ 40,000 THBKing Kaew- Suvarnabhumi , Latkrabang, Srinakarin - Pattanakarn - Pravet, Bangna, All Airport Link Lines, Ramkhamhaeng/Bangkapi/Bueng Kum, Khlong Sam Wa, Khan Na Yao, Saphan Sung, Min Buri, Nong Chok, Suan LuangJob Description
- Analyze current local market trends to identify new business opportunities.- Develop and implement new insurance products to serve both existing and potential clients.- Collaborate with and negotiate terms with suitable business partners to design optimal insurance packages/programs.- Provide advisory support to clients regarding market conditions, including pricing trends, coverage options, and related matters.- Maintain regular communication with practice offices, insurance markets, and key clients.- Monitor product performance post-launch, gather feedback, and coordinate with relevant teams to enhance products or marketing strategies.- Ensure all information delivered to clients is clear, accurate, and up-to-date.- Supervise and support the team to work efficiently and meet deadlines.- Handle other duties as assigned by management.
Benefit
- Social Security
- Annual leave
- Special occasion (funeral, wedding)
- Provident Fund (after probation)
- Training support
- Insurance award
- Company Trip / outing
- Bonus (based on company's performance )
- Career path
- Brokerage license support
- Oversea Trip rewards
