Customer Service staffID:77491

30,000 THB ~ 37,000 THBBTS (Silom Line)4 days ago

Overview

  • Salary

    30,000 THB ~ 37,000 THB

  • Industry

    Trading(Other), Trading(Chemicals/Materials), Trading(Automotive)

  • Job Description

    - Manage orders, amendments, and returns.
    - Follow up on delayed orders, L/C documents, and delivery status.
    - Handling Import & Export shipment.
    - Contacting Vendor, Warehouse, Logistic company for arranging delivery to customers.
    - Monitoring customers’ shipment status.
    - Manage orders, amendments, and returns.
    - Follow up on delayed orders, L/C documents, and delivery status.
    - Coordinate deliveries with the logistics team, external service providers, and customers.
    - Prepare sales forecasts to support inventory planning and delivery reliability.
    - Communicate proactively with customers regarding products, orders, and deliveries.
    - Receive and handle customer complaints.
    - Communicate investigation results and corrective actions and collect customer requirements and feedback for the relevant teams.

Qualifications

  • Requirement

    【Must】
    -2-5 years in the field of Import-export, sales coordinator or other related functions.
    -Knowledge and experience in Customer Service, Supply Chain, or Logistic functions.
    -Work experience in Freight forward, Logistics, or Shipping Company would be an advantage.
    -Able to communicate in English. (Both writing and speaking)
    -Good communication

  • English Level

    Level 3 - Business Level

  • Other Language

    None

Additional Information

  • Benefit

    -Provident fund
    -Health insurance, Life & accident insurance, Dental claim
    -Support fund ex. Birthday, Marriage, Childbirth and Funeral
    -Yearly Diligence allowance
    -Company trip

    ** No Bonus **

  • Working Hour

    08:30 ~ 17:30

  • Holiday

    Sat & Sun

  • Job Function