Sales Training & Quality Assurance ManagerID:77401

50,000 THB ~ 75,000 THBMRT Lineabout 22 hours ago

Overview

  • Salary

    50,000 THB ~ 75,000 THB

  • Industry

    Insurance

  • Job Description

    - Develop and implement training and development programs for insurance sales teams.
    - Design training courses covering product knowledge, sales techniques, customer communication, and insurance requirements.
    - Conduct training, coaching, role plays, and workshops for both new and experienced sales employees.
    - Develop onboarding and development programs to improve sales capabilities.
    - Monitor and improve the quality of sales activities, particularly for Telesales.
    - Review sales quality and performance to identify areas for improvement.
    - Work closely with Sales Supervisors and Sales Managers to identify sales challenges and develop appropriate solutions.
    - Develop upskilling and reskilling programs to improve sales performance, including cross-selling and up-selling.
    - Support sales teams in improving product knowledge, selling skills, customer experience, and compliance.
    - Provide recommendations to management regarding training, coaching, and sales quality improvement.

Qualifications

  • Requirement

    Requirements:
    - Bachelor's degree or higher in any field.
    - 3+ years of managerial experience.
    - 7–10 years of experience in Sales Training, Sales Development, Quality Assurance, or a related field within the insurance industry.
    - Experience in developing and delivering training programs for sales teams.
    - Knowledge of Health Insurance, Personal Accident (PA), and Motor Insurance.

    Advantages:
    - Experience in sales quality monitoring or Telesales QA.
    - Experience delivering presentations, training, and coaching to sales teams.
    - Experience leading teams and developing staff.

  • English Level

    Level 5 - Beginner Level

  • Other Language

    None

Additional Information

  • Benefit

    - Medical Expenses
    - Social Security
    - Life Insurance
    - Company Uniform

  • Working Hour

    08:30 ~ 17:30

  • Holiday

    Sat - Sun

    อาจมีการทำวันเสาร์บ้างในบางครั้ง (อาจสองเสาร์ต่อเดือน)

  • Job Function