Overview
Salary
55,000 THB ~ 65,000 THB
Industry
Manufacturing(Automotive)
Job Description
- Handle customer complaints, customer claims, and quality issues, including root cause analysis and corrective actions.
- Prepare and submit 8D reports to customers and follow up on corrective actions until closure.
- Coordinate with Production, Engineering, Process, Project, and other related departments to resolve quality issues.
- Support customer audits, customer visits, and quality improvement activities.
- Monitor and analyze product quality performance and drive continuous improvement.
- Conduct root cause analysis and implement corrective and preventive actions (CAPA) to prevent recurrence.
- Ensure product and process quality comply with customer requirements and company quality standards.
- Support the implementation of APQP, PPAP, FMEA, SPC, MSA, and other quality tools.
- Prepare quality reports and follow up on quality issues with internal teams and customers.
Qualifications
Requirement
Requirements:
- Bachelor's degree or higher in Engineering, Quality Management, or related fields.
- 3+ years of experience in Quality within the automotive parts industry, preferably with a Tier 1 supplier.
- Experience handling OEM customer complaints and claims.
- Strong knowledge of 8D, Root Cause Analysis, CAPA, APQP, PPAP, FMEA, SPC, MSA, and IATF 16949.
- English communication skills required (Business level).
Advantages:
- Experience supporting OEM automotive customers is preferred.
- Chinese language skills are an advantage.English Level
Level 3 - Business Level
Other Language
None
Additional Information
Benefit
- Transportation support
- Housing Allowance
- Meal Allowance
- Diligence Allowance
- Living Allowance
- Group insurance (limited coverage)
- Annual Leaves
- Annual Bonus
- Provident fund
- Uniform
- Service Year AllowanceWorking Hour
08.00 ~ 17.30
Holiday
Sat - Sun
Job Function
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