Customer Support (Sala Daeng)ID:75983

22,000 THB ~ 28,000 THBBTS (Silom Line)about 7 hours ago

Overview

  • Salary

    22,000 THB ~ 28,000 THB

  • Industry

    Software, Web Service

  • Job Description

    - Provide trial environments to prospective customers acquired by the sales team
    - Support customers in achieving their goals after the trial is provided
    - Join sales in large meetings and negotiate directly with customers when necessary
    - Provide inbound support
    - Fingerprint / Face scanner basic installation
    - Provide outbound support (work closely with customers to help them achieve their goals)
    - Test company's products, i.e. mobile application, payroll systems.

Qualifications

  • Requirement

    [Must]
    - English communication skill
    - Good computer proficiency, including Microsoft Office and Google Workspace
    -Have at least 1 year in Customer Support or Customer Service or related field

    [Advantage]
    - Japanese proficiency at N3 level is preferred

  • English Level

    Level 4 - Conversational Level

  • Other Language

    English, Japanese

Additional Information

  • Benefit

    <Allowance>
    - Position allowance
    - Language allowance (Japanese N2up)
    - Transportation expenses (for visiting clients)
    - OT *usually no overtime work needed
    <Benefit>
    - Social security
    - 10 days will be granted after passing the 119-day probation period.
    - perfect attendandce
    →If there is no "late arrival," "early leave," or "sick leave" in a month, 500 THB will be given.
    If continued for 2 months, 700 THB.
    If continued for 3 months or more, 1,000 THB will be given each month.
    <Bonus>
    - Bonus in March *depends on performance (2025: Max 3 months)
    - Salary adjustment 1-14% once a year

  • Working Hour

    9:00 ~ 18:00

  • Holiday

    - Sat
    - Sun
    - Thai Holidays

  • Job Function