Customer Service Manager (NVOCC Business)ID:59650

40,000 THB ~ 70,000 THBBTS (Sukhumvit Line), Ratchadapisek - PhetchaburiOver 3 months ago

Overview

  • Salary

    40,000 THB ~ 70,000 THB

  • Industry

    Logistics

  • Job Description

    Responsible for Sea freight tasks (Logistics) such as Create documents and Import , Customer service

    - Manage Customer Service activity and coordinate with Sales Team.
    - Coordinate with customer by checking cost , setting up price and preparing necessary report.
    - Maintain for current customers for getting job & existing customers for expand job at Bangkok Branch.
    - Keeping existing customers and get comment for operation improvement.
    - Keeping good cooperation with customer service and other department in order to get new job and continue good service to the customers.
    - Close monitoring subsidiary staffs to follow WI and JD.
    - Control revenue , cost , profit and loss of department.
    - Monitoring customer’s shipment status until arrive to customer factory /arrival destination without fail.
    - Communicating foreign customer in English.
    - Checking out or improve operation, processes and organizational team.

Qualifications

  • Requirement

    「Must]
    - Male or Female, Thai national, Age 37-48 years old.
    - Bachelor's degree in Logistics or related
    - Good command in English (Level 3 up)
    - At least 5 years work experience in Freight forwarding in Sea Freight
    - Good knowledge and understanding in Sea Freight and Import
    - Have working experiences as Management

    [Advantage]
    - Have experience of NVOCC business
    - Good of planning, time management, organizational skills, problem solving, ability to motivate and team spirit
    - Strong decision making and problem solving skills

  • English Level

    Level 3 - Business Level

  • Other Language

    English

Additional Information

  • Benefit

    - Annual BONUS
    - Annual Salary
    - Cost of Living Support
    - Provident Fund
    - Health Insurance
    - Life Insurance
    - Job Training
    - Free English Course (5000 THB)
    - Annual Health Checkup
    - Financial Aid (marriage, funeral, etc.)
    - New Year Party & Sport Day
    - Others

  • Working Hour

    8:30 ~ 18:00

  • Holiday

    - Saturday & Sunday
    - National Holidays

  • Job Function