Customer Service Manager (NVOCC Business)ID:59650
40,000 THB ~ 70,000 THBBTS (Sukhumvit Line), Ratchadapisek - PhetchaburiOver 3 months agoOverview
Salary
40,000 THB ~ 70,000 THB
Industry
Logistics
Job Description
Responsible for Sea freight tasks (Logistics) such as Create documents and Import , Customer service
- Manage Customer Service activity and coordinate with Sales Team.
- Coordinate with customer by checking cost , setting up price and preparing necessary report.
- Maintain for current customers for getting job & existing customers for expand job at Bangkok Branch.
- Keeping existing customers and get comment for operation improvement.
- Keeping good cooperation with customer service and other department in order to get new job and continue good service to the customers.
- Close monitoring subsidiary staffs to follow WI and JD.
- Control revenue , cost , profit and loss of department.
- Monitoring customer’s shipment status until arrive to customer factory /arrival destination without fail.
- Communicating foreign customer in English.
- Checking out or improve operation, processes and organizational team.
Qualifications
Requirement
「Must]
- Male or Female, Thai national, Age 37-48 years old.
- Bachelor's degree in Logistics or related
- Good command in English (Level 3 up)
- At least 5 years work experience in Freight forwarding in Sea Freight
- Good knowledge and understanding in Sea Freight and Import
- Have working experiences as Management
[Advantage]
- Have experience of NVOCC business
- Good of planning, time management, organizational skills, problem solving, ability to motivate and team spirit
- Strong decision making and problem solving skillsEnglish Level
Level 3 - Business Level
Other Language
English
Additional Information
Benefit
- Annual BONUS
- Annual Salary
- Cost of Living Support
- Provident Fund
- Health Insurance
- Life Insurance
- Job Training
- Free English Course (5000 THB)
- Annual Health Checkup
- Financial Aid (marriage, funeral, etc.)
- New Year Party & Sport Day
- OthersWorking Hour
8:30 ~ 18:00
Holiday
- Saturday & Sunday
- National HolidaysJob Function