Senior Customer Service Officer (Urgently Required)ID:43152

32,000 THB ~ 35,000 THBChonburiOver 3 months ago

Overview

  • Salary

    32,000 THB ~ 35,000 THB

  • Industry

    Manufacturing(Chemicals/Materials)

  • Job Description

    - Provide excellent service to customers in Asia (customer’s representative)
    - Interface with Asian customers for all inquiries
    - Coordinate with manufacturing sites providing excellent service
    - Coordinate with customers and manufacturing sites on import/export and regulations
    - Lead for service improvement and project improvement
    - Receive customer feedback and handle complaints
    - Report on customer service activities
    - Develop service procedures and standards
    - Perform other related duties as required

Qualifications

  • Requirement

    - Female, Thai national, age between 30-35
    - Bachelor's Degree in Business Administration, Supply Chains or any related field
    - At least 5 years' experience in customer service or supply chain in manufacturing environment
    - Good communication skills and having service mind
    - Excellent sense of prioritising tasks
    - Good command of English
    - Chinese language skills will be an advantage
    - Proficient in Microsoft Office Suites with an emphasis on Microsoft Excel

  • English Level

    Level 5 - Beginner Level

  • Other Language

    English

Additional Information

  • Benefit

    - BONUS (annually)
    - Good Attendance (5,000 THB yearly)
    - Meal Allowance
    - Provident Fund
    - Group Insurance
    - Free Transportation (Robinson Sriracha to Amatanakorn)
    - Annual Salary Adjustment
    - Others

  • Working Hour

    8.00 ~ 17.00

  • Holiday

    - Weekends (Sat-Sun)
    - Annual Leaves

  • Job Function

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