Customer Service (Rama3)รหัส:51314

25,000 THB ~ 30,000 THBRatchadapisek - Phetchaburiผ่านมามากกว่า 3 เดือน

ภาพรวม

  • รายได้ต่อเดือน

    25,000 THB ~ 30,000 THB

  • ประเภทธุรกิจ

    Retail, Agriculture, Food & Beverage , Other

  • รายละเอียด

    - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer.
    - Ensure customer sales order :Retail and food service and e-commerce.
    - Open customer accounts by recording accurate account information and advise on company information.
    - Take payment information and other pertinent information such as addresses and phone numbers
    - Assist with placement of orders, refunds, or exchanges.
    - Work with management team to stay updated on product knowledge and be informed of any changes in company policies.
    - Impact the company's bottom line by providing problem solving and turning frustrated clients into repeted customers.
    - Attracts potential customers by answering product and service questions.
    - Managing incoming calls and customer service inquiries.
    - Identifying and assessing customers’ needs to achieve satisfaction.
    - Meet customer service team sales target and call handling quotas.
    - Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
    - Provide accurate, valid and complete information by using the right methods/tools.
    - Utilize computer technology to handle high call volumes.
    - Inform customer of deals and promotions.

คุณสมบัติ

  • คุณสมบัติ

    - Bachelor degree in Business Administration or any related fields.
    - At least 1 year experience in Sales & Marketing. (Experience in retail business would be advantage).
    - Strong command of written and spoken in English.
    - Strong interpersonal, communication & planning skills.
    - Excellent presentation, negotiation with leadership skills.
    - High responsible, hardworking and positive attitude.
    - Computer literacy (MS Office).

  • ความสามารถทางภาษาอังกฤษ

    Level 5 - Beginner Level

  • ความสามารถทางภาษา (อื่นๆ)

    Thai, English

ข้อมูลเพิ่มเติม

  • สวัสดิการ

    - Social Security Fund
    - Others

  • เวลาทำงาน

    08.30 ~ 17.30

  • วันหยุด

    - Work 6 days per week (Include Saturday & Sunday), 06.00-15.00/09.00-18.00
    - Public holidays

  • ประเภทงาน