Technical Support EngineerID:57732
23,000 THB ~ 30,000 THBMRT Line3ヶ月以上前概要
給与
23,000 THB ~ 30,000 THB
業界
Hardware, Telecommunication
仕事内容
- Support local Service Center(Repair Center) for any issues and questions, including hardware and software
- Train Service Center including training materials preparation and maintain
- Manage to have KPIs hit targets set by Headquarter and Country Service Manager
- Co-work with headquarter technicians closely to feedback any repair or quality issues to solve problems
- Monitor and audit Service Center to control repair quality
- Communicate with customers directly to answer customers concerns and questions
求めている人材
応募条件
◯Must
- Bachelor degree in Electronics, Telecommunication Engineering, or a related subject
- Hands-on experience with laptop repair over 3years (L1/L2)
- English: Read/Write Good, Listen/Speak: Basic
- Hands-on experience with L3/L4 and ability of electronics circuit problems analysis will be an advantage
- Experience in Product Quality control
◯Advantage
- Mobile and other IT repair experience will be an advantage
- Experience in KPI control and be able to manage to hit targets英語
Level 4 - Conversational Level
その他言語
Thai
その他
福利厚生
- Quarterly Incentive 30% based on performance
- Provident fund 5-15% contribution of employee and 5% contribution of employer
- Health Insurance
- Birthday gift 1,000 THB
- Annual Check Up
- Annual 13th month salary
- Annual leave start from 7 days to maximum 15 days based on service year就業時間
9.00 ~ 18.00
休日
- Weekends (Sat-Sun)
- Public Holiday職種