Senior Operations ExecutiveID:77044

40,000 THB ~ 60,000 THBBTS (Sukhumvit Line)about 3 hours ago

Overview

  • Salary

    40,000 THB ~ 60,000 THB

  • Industry

    Retail

  • Job Description

    - Responsible for all day-to-day operations of all boutiques, including but not limited to manpower planning and control, in-store visual and display control and maintenance, housekeeping standards, and other day-to-day operational issues.
    - Responsible for ensuring smooth operational procedures and strict adherence to operations SOP by all boutiques.
    - Manage and process watch orders with all brands.
    - Manage and process accessories and visual merchandising orders with all brands except one specific brand.
    - Ensure coordination among operations, marketing team, and front-line staff to align with brand guidelines and SOP.
    - Ensure all boutiques are sufficiently staffed and that duty schedules are planned properly and executed according to requirements.
    - Prepare memos by management instruction and send them out to shops.
    - Monitor sales targets and commission schemes.
    - Coordinate mystery shopper activities.
    - Staff development and training.
    - SOP monitoring.
    - Security.
    - Shop renovation.
    - Monitor customer repair service.
    - Any other operational and sales-related duties as and when assigned.

Qualifications

  • Requirement

    【Must】
    - Bachelor’s Degree or Higher
    - Passionate about luxury watches with good knowledge of watch brands, collections, movements, and features.
    - Experience in luxury retail sales, preferably in luxury watch brands, is an advantage.
    - Fast learner with the ability to adapt well to team environments and new challenges.
    - Well-groomed, service-minded, and equipped with strong communication and problem-solving skills.
    - Good command of English and basic computer skills.
    - Able to work flexible hours, including roster-based schedules and weekends.

  • English Level

    Level 3 - Business Level

  • Other Language

    None

Additional Information

  • Benefit

    - Social Security
    - Provident fund: 5% of contributions (completed probation)
    - Annual leave starting from 10 days (after 1 year of service)
    - Group health insurance (after 1 year of service)

  • Working Hour

    8:00 ~ 17:00

  • Holiday

    - 5 days working
    - Holidays

  • Job Function