Operations OfficerID:75563

25,000 THB ~ 30,000 THBBTS (Silom Line)about 19 hours ago

Overview

  • Salary

    25,000 THB ~ 30,000 THB

  • Industry

    Logistics

  • Job Description

    • Handle all import/export bookings from Customer Service and send booking details to trucking arrangements, including outsourced transporters.
    • Arrange trucks for northbound and southbound shipments on a daily basis.
    • Carefully check shipment details and ensure accuracy in the planning report.
    • Check daily truck status and other necessary details (container number / documents) and report to all concerned.
    • Communicate with drivers regarding northbound and southbound shipments (clearance place/date/time, delivery place/date/time, and other shipment-related matters).
    • Prepare export pre-alerts for all concerned and confirm customs clearance dates to all concerned on a daily basis.
    • Record all truck arrangements in the company's computer system as configured.
    • Control container movements.
    • Track the status of delivery order documents.
    • Prepare import/export monthly reports and other reports as required.
    • Coordinate with third-party subcontractors to provide trucks when fleet capacity is insufficient.
    • Monitor trucks to ensure timely arrival at destinations.
    • Plan, organize, control, and implement all operational activities.
    • Coordinate internally with the team to ensure smooth shipment movement.
    • Perform any ad-hoc duties as assigned.

Qualifications

  • Requirement

    • Bachelor's degree or higher in Logistics or related field.
    • At least 1 year of experience in logistics or freight forwarding.
    • Experience in Customer Service, Trucking, and Customs processes.
    • Demonstrated experience communicating with customers and resolving shipment or operational issues.
    • Able to respond to emails in English at a business level.

  • English Level

    Level 4 - Conversational Level

  • Other Language

    None

Additional Information

  • Benefit

    Probation
    • SSO

    After probation:
    • OPD reimbursement (Officer level): THB 30,000/year after probation, pro-rated (does not cover dental)
    • Group life insurance (covers IPD & ER)
    • Provident fund contribution: 5%
    • Annual salary increment and bonus payout every January. Employees who started before 1 October will be eligible. Bonus is not guaranteed and depends on Management's decision. (2025: 1-1.5 months)
    • Vacation entitlement: 8 days per year (pro-rated in the first year); maximum 14 days
    • At least 14 public holidays announced by the company

  • Working Hour

    8:30 ~ 18:00

  • Holiday

    Sat-Sun

  • Job Function