Service Manager (Medical Device)ID:70964

50,000 THB ~ 80,000 THBNonthaburiabout 3 hours ago

Overview

  • Salary

    50,000 THB ~ 80,000 THB

  • Industry

    Manufacturing(Other)

  • Job Description

    Team Management
    • Manage Service Engineers
    • Plan manpower and schedules
    • Prioritize work
    • Monitor workload
    • Evaluate team performance
    • Training & Development

    Service Operation
    • Implement PM system
    • Oversee preventive maintenance
    • Monitor breakdowns/repairs
    • Manage service response time
    • Review service reports
    • Ensure service quality

    Customer Management
    • Manage key customers
    • Handle customer complaints
    • Coordinate with Sales
    • Visit customers for critical issues
    • Drive customer satisfaction

    Service Business
    • Create maintenance contracts
    • Identify service sales opportunities
    • Prepare maintenance quotations
    • Develop service packages
    • Manage spare parts costs
    • Prepare service revenue forecasts
    • Monitor contract renewals

Qualifications

  • Requirement

    Requirements
    • 5–10 years' experience as Service Engineer / Service Supervisor / Service Manager in Medical Devices
    • Managed teams of 5–15 people and experience managing schedules and manpower
    • Experience in preventive maintenance, breakdown/repair, spare parts management, and customer management
    • Experience preparing maintenance contracts, service quotations, and managing service revenue
    • Experience with medical equipment (Ultrasound / Surgical / Endoscopy / Imaging) or working with international principals

  • English Level

    Level 3 - Business Level

  • Other Language

    None

Additional Information

  • Benefit

    • Social Security
    • Provident Fund
    • Group Insurance (Medical/Accident)
    • Incentive
    • Bonus (Based on Company performance)
    • Gasoline Allowance
    • Maintenance Allowance
    • Salary Adjustment
    • Annual Health Check Up
    • Annual Leave 6 days/Year
    • Other Leaves (Based on Law)
    • Company trip

  • Working Hour

    08:30 ~ 17:30

  • Holiday

    Saturday
    Sunday
    Public Holiday

  • Job Function