工作内容
- Communicate with both customers and suppliers to accurately understand their requirements and availability.- Cooperate with BOI and Accounting to strengthen relationships.- Gather customers' production information (forecasts, future business plans, etc.).- Create and manage material balance sheets (stock on hand / to be ordered) together with the Sales Team.- Manage and control delivery schedules to meet customers' requests, coordinating with suppliers.- Manage and control purchase orders from customers and issue POs to suppliers.- Receive quotation requests from customers.- Request quotations from suppliers according to customers' specifications, together with the Sales Leader or Manager.- Prepare proposals to customers with material purchasing cost comparisons from various suppliers (together with the Sales Team).- Issue quotations together with the Sales Leader or Manager.- After issuing a quotation, communicate with the customer to identify any points for negotiation.- Assist the Sales Leader or Manager with clerical tasks such as document preparation, customer meetings, and other assigned duties.- Support the Sales Leader or Manager in managing customer and supplier relationships.- Primarily communicate with customers' and suppliers' staff to obtain essential information.- Expand our business in the following areas:S: Services — good business communication and performanceD: Delivery control with order handlingC: Cost control for good cost performance and improved proposals to customers- Visit the customer's contact immediately after an NG (non-conformance) is found and report the damage.- Report to the supplier, together with the Sales Leader, if material has any NG.- Analyze the cause of NG and make an action plan with Sales Team members to prevent recurrence.- Collect and verify correct information on claims or complaints (material and service).