概述

• 薪资

  22,000 THB ~ 30,000 THB

• 产业类别

  Retail

• 工作内容

  -Effectively manage large amounts of all the channels which customer uses to contact us (call, line, facebook)
  -Identify and assess customers’ needs to achieve satisfaction
  -Build sustainable relationships of trust through open and interactive communication
  -Provide accurate, valid and complete information by using the right methods/tools
  -Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  -Follow communication procedures, guidelines and policies
  -Take the extra mile to engage customers
  -Work with the store team to ensure that the customers will have the same experience in online and offline channels