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Service Center Manager - Urgently Required! ID:47055

Salary Monthly Salary 50,000THB 〜 80,000THB
Location Thailand,Bangkok ALL,Location
Job Description - Supervise, control and manage technicians and customers to ensure all operation meets customer's requirements
- Control, manage and analyze system and development for business operation
- Report on readiness and statistics relating to customer service (repair and maintenance) and meeting with customers, and present reports to management executives
- Analyse information relating to customer service and evaluate service performance for customers
- Develop and identify indicators to verify and develop the efficiency of Department
- Generate documents for service operation (repair and maintenance, PM, etc.), and organize and maintain the documents
- Use MMS, Microsoft Excel or Word (computer programs) to record service activities
- Control the recording of information relating to sales, service including supervising Department of Call Center
- Coordinate with other related departments to facilitate operation
- Execute other related tasks as directly assigned by Director
Required Qualifications - Male, Thai nationality, age between 36-46
- Bachelor's Degree in Electrical Engineering or a related field
- Work experience, minimum 5-10 years, as a service engineer, technical support in coffee grinder machine company or a related industry
- Work experience, minimum 2 years, in management level and staff supervision (more than 10 people)
- Proficient in providing information for internal staff and external parties
- Good attitudes for after-sales service and customer care
- Service mind and problem-solving skills
- Leadership qualities, tolerance, and accountability
Language English:Communicative
Other Languages:English
Holidays - Weekends (Sat-Sun)
- Public Holidays (Thailand)
Welfare - Social Security Fund
- Compensation Fund
- Work Allowance
- Diligence Allowance
- Uniform
- Birthday Cheque
- Annual Leaves (max. 12 days)
- Annual Health Checkup
- Group Insurance (health and accident)
- Supporting Contributions
- Annual Salary Increase
- Annual BONUS