System Maintenance Engineer *Bangna Km22ID:41454

25,000 THB ~ 35,000 THBBangnaOver 3 months ago

Overview

  • Salary

    25,000 THB ~ 35,000 THB

  • Industry

    Software

  • Job Description

    -Provide and lead for incident management process
    -Handle on the entire incident management process
    -Track incidents and escalate to others from service desk
    -Prepare an incident report for management
    -Ensure efficient flow of incidents through service desk (Tier1/ Tier2)
    -Coordinate activities between multiple support groups to ensure adherence to extant service level agreements where other groups are needed to resolve a single service desk incident
    -Communicate and coordinate IT-related issues and activities between IT services and business end-users

Qualifications

  • Requirement

    *Male
    *Age 27-35 years old
    *Bachelor’s or Higher degree in Computer Science or IT related fields
    *5-7 years experiences of incident/problem management (automotive environment will be an advantage)
    *High level of IT literacy – MS Office (word, excel, power point)
    *Good English skill
    *can work shift, work at customer's Factory at Bangna-trad KM 22
    Day Shift 8.00AM - 17.00 PM
    Night Shift 20.00PM - 05.00 AM
    Change shift 2 week 1 time
    day off follow Factory holiday

  • English Level

    Level 6 - None

  • Other Language

    English

Additional Information

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