System Maintenance Engineer *Bangna Km22ID:41454
25,000 THB ~ 35,000 THBBangnaOver 3 months agoOverview
Salary
25,000 THB ~ 35,000 THB
Industry
Software
Job Description
-Provide and lead for incident management process
-Handle on the entire incident management process
-Track incidents and escalate to others from service desk
-Prepare an incident report for management
-Ensure efficient flow of incidents through service desk (Tier1/ Tier2)
-Coordinate activities between multiple support groups to ensure adherence to extant service level agreements where other groups are needed to resolve a single service desk incident
-Communicate and coordinate IT-related issues and activities between IT services and business end-users
Qualifications
Requirement
*Male
*Age 27-35 years old
*Bachelor’s or Higher degree in Computer Science or IT related fields
*5-7 years experiences of incident/problem management (automotive environment will be an advantage)
*High level of IT literacy – MS Office (word, excel, power point)
*Good English skill
*can work shift, work at customer's Factory at Bangna-trad KM 22
Day Shift 8.00AM - 17.00 PM
Night Shift 20.00PM - 05.00 AM
Change shift 2 week 1 time
day off follow Factory holidayEnglish Level
Level 6 - None
Other Language
English
Additional Information
Benefit
-Transportation
-Social security
-Medical insuranceWorking Hour
8:00 ~ 17:00
Holiday
work shift
Day Shift 8.00AM - 17.00 PM
Night Shift 20.00PM - 05.00 AM
Change shift 2 week 1 time
day off follow Factory holidayJob Function