11 Jobs for IT Helpdesk / IT Support/Admin found
【サービスデスクマネージャー】ITソリューションカンパニー（福利厚生充実、バンコク中心地勤務）ID:66016
100,000 THB ~ 150,000 THBBTS (Sukhumvit Line)Job Description
【会社紹介】タイやアジアに進出した日系企業様向けに、システムや通信ネットワークの構築、クラウドサービスやセキュリティソリューションなどを提供しているITソリューションカンパニー【主な仕事内容】サービスデスクマネージャー（補佐）として以下の業務をお願い致します。・スタッフ管理、育成・業務プロセス管理・組織運営管理・品質管理・リスク管理・顧客向け業務分析レポートの作成・チーム改善計画の作成、管理・顧客とのコーディネーション・リーダのサポート・新規開拓及び既存顧客に対しての企画提案営業【従業員数】約250名【同社で働く魅力】●大手日系商社グループ！●充実した福利厚生●現地採用社員が多く裁量権があり、様々なキャリアパスが用意されています！
Benefit
- ビザ・労働許可証支給(費用会社全負担)
- 社会保険
- 傷害保険（試用期間中から 事故治療費60,000THB、死亡時600,000THB）
- 民間医療保険（試用期間後 最大1,000THB年間30回まで、入院時1日2,000THB、歯科医療年間3,000THB）
- 歯科医療費（年間3,000THB）
- プロビデントファンド（試用期間後 会社：勤務年数5年未満5％、5-10年6％、10-15年7％、15年以上8％ / 個人：2ｰ15％から選択可能）
- 賞与：年2回（平均4か月 試用期間後）
- 昇給：年1回（試用期間後）
- 残業代無
- 交通費（試用期間後 月1,200THB）
- カフェテリアプラン（試用期間後 年間5,000THB）
- 各種会社行事（旅行、懇親会など）
- 年次健康診断
- 国外からの赴任の場合は費用補助あり（赴任時の航空券の50% ※上限10,000THB / 住居が決まるまでのホテル代6泊7日分の50% ※上限1,000THB／泊）
- 有給（勤務年数1-2年6日間、2-5年7日間、5-10年8日間、10年以上10日間）
- 病欠（年30日間）
- 個人休暇（年7日間）IT OfficerID:70456
30,000 THB ~ 40,000 THBRayongJob Description
- Support and implement Network & System Management, intranet & internet, IT infrastructure.- Support and maintain local application/operating company server such as file server, web server, database server, docushare server, print server, DHCP server and etc.- Assist to support /maintain/solving finding to prepare sales data and sales analysis and ensure for correctness.- Monitoring user to follow the Company Policy and not violate with Act on Computer-Related Offences.- Implement IT procedures & processes to ensure maximum data protection/security.- To handle project rental PC, rental laptop, rental Mobile Device rental IPAD device and data and internet package included OS & Software licenses for business, IT equipment as business’s requirement.- Assist and handle for IT helpdesk task such as create/delete/unlock user account, Perform and resolve standard service requests and incidents, solving technical problem, etc.- Assist IT function to handle about renewal IT service, IT contract, and Maintenance contract software/hardware.
Benefit
- Free Meal
- Housing Allowance
- Gasoline allowance
- Position Allowance
- Diligence Allowance
- Company car and fuel support
- BONUSIT Support Staff ID:70086
20,000 THB ~ 30,000 THBBTS (Sukhumvit Line), MRT LineJob Description
- Troubleshooting with customer such as non-functional laptops and network connectivity problems- Taking inquiries and requests form customers regarding IT - Providing solution regarding customers IT problems - Maintenance Work: on-site support, maintenance tasks- Creating report for customers and also the managements- Align with the internal engineers to provide solution to customers - Other tasks assigned
Benefit
- Social security
- Medical Allowance
- Commuting allowance
- Mobile phone
- Bonus (approx. 1month)
- Salary adjustment (3%+)
- OTProgrammer Supervisor *PathumthaniID:70306
45,000 THB ~ 50,000 THBPathumthaniJob Description
- Responsible for all Technology related projects managed by the company internally or via third parties- Manage and develop software to relate the business processes of company and improve computer network system and new innovation technology- Maintain and ensure back up databases is done surely.- Support the trouble shooting for program and hardware.- Update and advise the information concerning with IT and ensure to conform the legal.- Report monthly to management on all expects of his job- Prepare and support any requirement by management request for data analysis and improvement- Complete any other tasks assigned by the management team.
Benefit
- Social Security
- Medical Insurance
- Dental fee support
- Transportation allowance
- Position allowance
- Provident fund
- Annual Leave
- Bonus
- OT
- OthersIT support (Server & Hardware)ID:70453
25,000 THB ~ 40,000 THBBTS (Sukhumvit Line), MRT LineJob Description
- Analyze and solve computer system problems for users who report problems via telephone, email, and Line- Provide Remote support and Onsite support to resolve problems as quickly as possible. - Install Windows and MS Office (Word/Excel/PowerPoint) - Install Microsoft Outlook or Office365 - Install Antivirus, Internet Security programs for PC - Install printers or multifunction's for use in the office - Solve network system problems such as IP Address, DNS, DHCP, etc. - Setup various programs - Use programs for remote access such as TeamViewer or AnyDesk skillfully - Set up(install) server and client PC- Design network configuration diagrams- Other tasks assigned
Benefit
- Social Security Fund
- Medical Insurance
- Health check up
- Commuting allowance
- Gasoline fee
- Travel fee
- Mobile fee 1,000 THB
- Bonus
- Salary adjustment
- OT
- Annual leave
- Company event
- Concecutive workingProject ManagerID:70439
60,000 THB ~ 80,000 THBSrinakarin - Pattanakarn - Pravet, All Airport Link Lines, Ramkhamhaeng/Bangkapi/Bueng KumJob Description
- Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements (Customer journey map, Customer pain points, Solution idea list, Technical information)- Leading and overseeing the discovery process and development process to bring the best of different roles of team members capabilities (Designer, Developers)- Partners with stakeholders and customers across the organization to inform the project vision, strategy, features, and prioritization.- Managing and prioritizing project items based on changing requirements (Project management)- Monitoring and evaluating project progress at each stage of the process and identifying the areas of improvement.- Defines and executes go-to-market plan, working to ensure that project management, marketing, and sales have what they need to be successful.
Benefit
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【ITカスタマーサービス】日系大手通信企業(新オフィス！日本からの応募大歓迎)ID:70319
50,000 THB ~ 80,000 THBBTS (Sukhumvit Line)Job Description
＜会社情報＞通信事業を中心に周辺ビジネスを拡大する「通信とライフデザインの融合」をより一層推進しているグローバル企業です。5G/IoT時代における新たな価値創造を実現するため、7つの事業戦略に沿って持続的な成長を目指しています。そのひとつである、「グローバル事業の更なる拡大」においては、総合的なIoTプラットフォームである「IoT世界基盤」やデータセンター事業を軸に、グローバル・国内一体でのグローバルICT事業のさらなる拡大を図っています。＜おすすめポイント＞大手日系企業にてカスタマーサービス職を募集しています。現地採用の方も多く活躍しています！＜業務内容＞‐ 日本の顧客からのインシデントや要件の対応‐ 顧客からのサービスリクエスト対応‐ 顧客の満足度向上のためトラブルシューティングのソリューションを提供する- オフサイト及びオンサイトでのネットワーク、PC等のトラブルシューティング- 各種レポート作成- 日本本社とのネットワーク導入プロジェクトの調整- オフサイト、オンサイトサポート。エンジニアとの連携- 作業スケジュールに沿った作業状況のフォローアップ- 作業手順書などの日本語ドキュメントを英語に翻訳し、チームと連携する＜募集背景＞欠員補充での募集となります。＜組織構成＞従業員数: 120名
Benefit
- ビザ・労働許可証支給(取得費用一部会社負担)
- タイ社会保険
‐ 医療保険(試用期間終了後から適用)
- 携帯手当もしくは社用携帯支給
- 残業代支給
- 退職金積立制度あり(試用期間終了後から適用)
- 健康診断年一回
- 賞与：年1回（会社業績/個人評価による）
- 昇給：年1回（個人評価による)GM of Accounting & Regional IT Support ID:68577
120,000 THB ~ 160,000 THBBTS (Sukhumvit Line)Job Description
Overview: This position you will be responsible for overseeing all regional IT support within the region. You will play a crucial role in managing compliance, and risk management, auditing and will lead the regional IT support teams in providing technical assistance and ensuring the efficient operation of IT infrastructure and systems. The ideal candidate is a strategic thinker with a strong background in finance and information technology, capable of driving efficiency, accuracy, and technological advancements within the organization.Responsibilities:1. Financial Management:- Monitor and analyze financial performance, providing insightful recommendations to MD for improvement.- Collaborate with internal stakeholders to develop and manage budgets, ensuring effective cost control, Tax preparation and resource allocation.- Implement internal controls and risk management processes to safeguard company assets and ensure compliance with financial regulations and laws.- Implement accounting & finance policy according to group companies2. Regional IT Support Management:- Develop and execute the regional IT support strategy aligned with business objectives, ensuring technology solutions meet regional requirements.- Oversee the implementation and maintenance of IT infrastructure, systems, and software in regional offices, including hardware procurement, network security, and data management.- Lead regional IT support teams in providing technical assistance to end-users, troubleshooting issues and resolving escalated problems.- Evaluate emerging technologies and recommend enhancements or upgrades to optimize regional IT systems and processes.- Develop and enforce IT policies and procedures specific to regional operations, ensuring adherence to security protocols, data privacy regulations, and the best practice3. Leadership and Team Management:- Provide effective leadership, mentorship, and guidance to the accounting and regional IT support teams, fostering a positive and collaborative work environment.4. Stakeholder Collaboration:- Collaborate with cross-functional teams, including Legal, HR&GA, EHS and management team, to support business initiatives at the regional level
Benefit
Bonus: 2-4 Months Variable
M-F, 0900-1800Service Engineer *IT (Sriracha Office)ID:69783
30,000 THB ~ 35,000 THBChonburiJob Description
- Development and implementation of the IoT Smart Factory Solution.- Meet with clients to get requirements and convert to technical design and also provide solutions.- Prepare proposals, requirement definition and basic designs to meet customer requirements.- Manage monitoring and track project process, project scope, project schedule.- Support and maintain good relationships with customers.- Create and maintain comprehensive project documentations.- Perform other related duties as assigned.
Benefit
- Social Insurance
- Perfected Attendant
- Transportation Fee / Subsidy allowance
- Group Insurance (Life, Health and Accident) +Major medical coving
- Annual Health check up
- Funeral allowance
- Performance Bonus
- Retirement Fund
- OthersIT Service Desk Operation (Japanese Speaking) ID:63495
30,000 THB ~ 63,000 THBBTS (Sukhumvit Line)Job Description
[Job summary]- Support global customers regarding incident, inquiry and request issues- Coordinate and be the contact point for global support teams in order to fulfill customer requirements- Escalate and follow up issues/projects with all related parties by call and email- Case management (create, follow up, close, etc) with ticket system- Document and email translation (English -> Japanese, Japanese -> English)[Remark]- 24 hours shift (core time: 7:00-16:00, 8:00-17:00) - Night shift: 1 week a month- Working on weekend: 1-2 times a month (normally take holiday on weekend and public holiday)- 1 year contract (Upon mutual agreement, it is also possible to transition to a full-time employee (depends on performance))
Benefit
- Social security fund
- Transportation fee
- Provident fund
- Training & Development working skill
- Health Insurance (Include spouse and child for permanent employee)
- Dental Treatment fee (3,000THB / year)
- Accident Insurance
- Cafeteria welfare 5,000 baht per year
- Marriage Welfare, Funeral Welfare, New born Welfare
- Yearly Health Check Up
