Operations Manager (Phakhanong)ID:39698

100,000 THB ~ 120,000 THBBTS (Sukhumvit Line)Over 3 months ago

Overview

  • Salary

    100,000 THB ~ 120,000 THB

  • Industry

    Agriculture, Other

  • Job Description

    • Manages Thailand’s Operations Team
    • Improving the Operation Performance
    • Promotes Health/Safety Compliance
    • Manages and Develops Subordinates
    • Promotes and Maintains Customer Relationships

    Manages Center Operations:
    • Demonstrates an understanding of the Balanced Scorecard and works with others to develop and execute center operating plans that identify and secure the resources necessary to achieve business objectives.
    • Oversees the development and implementation of dispatch plans to maximize center efficiency and achieve desired business results.
    • Works through center management team to manage day to day center operations ensuring that all packages are received, processed, and delivered in a safe, timely and efficient manner.
    • Monitors business activity against short- and long-term goals and makes adjustments to ensure that business objectives are achieved.
    • Reviews monthly cost statements to ensure that operational expenditures are in-line with the planned budget.

    Improves Operational Performance:
    • Analyzes information to identify trends and create business improvement plans through the application of the Quality Improvement Process .
    • Prioritizes short- and long-term operational tasks to maximize individual and operational performance.
    • Works with others throughout the district to troubleshoot system, operational, and service inefficiencies and create new processes that result in improved performance.
    • Effectively uses and promotes new technology to ensure the successful achievement of business objectives.
    • Follows QIP procedures and conducts head-to-head meetings and monthly business plan reviews with center team members to identify and address center performance issues.
    • Works with Package Dispatch System in the development of effective, practical dispatch plans to minimize cost/mile and maximize performance by meeting service commitments.

    Promotes Health/Safety Compliance:
    • Works with Human Resources to ensure the implementation and maintenance of a Comprehensive Health and Safety Plan.
    • Provides the time and resources necessary to ensure that health, safety, and compliance standards are achieved.
    • Monitors the updating of employee training and certifications to provide a safe, proficient work environment.
    • Promotes individual and group conversations, active support of safety committees, and leading by example to raise health, safety, and compliance awareness.
    • Oversees audits to ensure compliance with all UPS, local, state and federal guidelines
    • Solicits input solicited from team members and employees to improve the work environment.
    • Reviews audit reporting to comply with all UPS, local, state and federal guidelines

Qualifications

  • Requirement

    - Thai Nationality Only / Male (Preferable)
    - Bachelor’s Degree or Master’s Degree (Preferable) with at least 10 years of experience as Management level in a multi – national company.
    - Preferably in transportation / service industry.
    - Strong leadership qualities, hands – on team player and excellent interpersonal and communication skills with a good command of both oral and written English are essential attributes for this position.
    - Customer Oriented and service mind.

  • English Level

    Level 4 - Conversational Level

  • Other Language

    Thai, English

Additional Information

  • Benefit

    - Salary adjustment depend on performance
    - Fixed Bonus 1 month
    - Bonus depend on company profits, another 1 month
    - Management Incentive Bonus, 1 month
    - Fixed Transportation (management level) 20,000THB per month
    - Life Insurance
    - Provident Fund 5%

  • Working Hour

    08:30 ~ 18:00

  • Holiday

    - Sat-Sun
    - Public Holidays
    - Annual leave started at 15 days (after probation)

  • Job Function