概要

• 給与

  150,000 THB ~ 210,000 THB

• 業界

  Manufacturing(Electronics/Semiconductors)

• 仕事内容

  Role Description:
  The Product Quality Manager is responsible for driving product and supplier quality excellence across the Asia region. The role requires a strong quality mindset, customer-oriented approach, and a proactive attitude toward problem solving and continuous improvement.
  This position works closely with Global Quality, strategic suppliers, contract manufacturers (CMs), customers, R&D, and operations teams to ensure consistent, data-driven quality performance aligned with system-level quality and reliability requirements.
  
  Key Responsibilities
  • Define and own supplier and CM quality performance metrics, including PPM / DPQL, yield, COPQ, and other key indicators; drive data-based corrective and preventive actions to achieve measurable quality improvements aligned with system-level quality and reliability targets.
  • Drive supplier and CM corrective actions (SCAR / 8D), ensure timely closure, and verify effectiveness through data and on-site validation.
  • Lead strategic supplier and CM quality engagement during NPI phases (EVT / DVT / PVT), ensuring proactive risk identification, proper quality planning, and successful qualification activities such as FAI and PPAP.
  • Develop and execute product category–specific quality plans throughout the product realization lifecycle.
  • Work closely with R&D, CMs, and customers to ensure product documentation, specifications, and quality acceptance criteria are complete, accurate, and fully aligned across all stakeholders.
  • Handle customer quality complaints with prompt response; lead root cause analysis and drive effective short-term containment and long-term corrective actions.
  • Monitor CTQ / CTP characteristics to ensure manufacturing processes remain stable and under control.
  • Conduct regular Gemba walks at CM and supplier sites to identify real issues, validate data, and drive rapid improvements.
  • Collect, analyze, and interpret quality and manufacturing data; generate quality reports for management review and customer communication.
  • Lead CM and supplier assessments and quality audits; promote best practices and continuously improve supplier quality capability.
  • Ensure all quality-related documents and records are properly managed, traceable, and audit-ready.
  • Monitor and support Outgoing Quality Control (OQC) and Customer Audit (CA) processes at CM sites.
  • Lead critical quality issue investigations, including technical failure analysis, failure reproduction, and structured root cause analysis.
  • Lead regular cross-functional quality meetings to drive ongoing product and process improvements with operations, engineering, and other stakeholders.
  • Ensure strong alignment with Global Quality on quality metrics, processes, and governance (e.g., quality contracts, control plans), supporting a consistent and integrated global quality and reliability framework.