Urgent: Customer Service and Sales SupportID:75352

35,000 THB ~ 50,000 THBBTS（スクンビット沿線）1日 前

概要

  • 給与

    35,000 THB ~ 50,000 THB

  • 業界

    Trading(Electronics/Semiconductors)

  • 仕事内容

    1. Customer Communication & Coordination
    • Act as the main contact point between customers, factories, sales teams, and suppliers.
    • Handle customer inquiries regarding products, pricing, lead times, and order status.
    2. Order Management
    • Receive and review Purchase Orders (PO) for part number, specification, price, and quantity accuracy.
    • Create and manage Sales Orders in ERP systems.
    • Monitor order status from order entry to shipment.
    3. Delivery & Schedule Control
    • Coordinate with Planning and Production teams to ensure on-time delivery.
    • Inform customers of any changes such as delays, pull-ins, or push-outs.
    • Coordinate logistics and shipping documents (invoice, packing list, etc.).
    4. Pricing & Documentation
    • Support customer-required documents such as surveys and compliance documents.
    5. Sales Support
    • Support Sales teams in forecast management, volume tracking, and new project follow-up.
    • Coordinate prototype, sample, trial, and mass production activities.
    • Support customer relationship management and long-term cooperation.
    6. Internal Communication & Reporting
    • Prepare reports such as AR, backlog, and delivery status.
    • Ensure smooth cross-functional communication (Sales, Factory, Logistics).
    7. Payment Handling/AR
    • Check payment details with customers.
    • Review debit notes and credit notes within 3 days after communication.
    • Ensure there are no overdue issues.

求めている人材

  • 応募条件

    Requirements:
    • 3–5 years' experience in customer service and sales support.
    • Business-level English (written, reading, speaking).
    • Demonstrated experience coordinating cross-functional teams and resolving customer issues.
    • Proven ability to manage documentation and data accurately.
    • Experience using ERP systems for order and sales order management.

    Advantages:
    • Proficiency in Japanese or Chinese.
    • Familiarity with electronic components such as PCBs, ICs, connectors, and modules.

  • 英語

    Level 3 - Business Level

  • その他言語

    Chinese, Japanese

その他

  • 福利厚生

    • Provident Fund: 5% (after probation period)
    • Performance-based bonus: equivalent to 2–3 months' salary (prorated and paid in April)
    • Annual salary increase: 1–5% based on performance
    • Annual leave: starting at 10 days, up to a maximum of 20 days (after probation period; prorated)
    • Company outings and team activities
    • Health, accident, and dental insurance: 2,000 THB (after probation period)

  • 就業時間

    8:00 ~ 17:00

  • 休日

    Sat-Sun

  • 職種

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