Application Consultant (English Speaking) ID:46741
19,000 THB ~ 32,000 THBSamutprakarn3ヶ月以上前概要
給与
19,000 THB ~ 32,000 THB
業界
Hardware, Telecommunication
仕事内容
- Provide technical and operational support to ensure client expectations are met through first and second level problem determination and resolution efforts
- Correspond to users’ concerns via telephone, email, facsimile or video conference
- Accurately log all Helpdesk related information such as issue details, issue handling history and user contact info, etc.
- Maintain reasonable disciplines and decorum in Helpdesk area
- Perform other functions or projects, which may be assigned
求めている人材
応募条件
- Male or Female, Thai nationality, age between 25-35
- Bachelor's or Master's Degree in English, Computer Engineering, Electrical Engineering, Computer Science, Information Technology, Telecommunication Engineering, Business Computer or related field
- Work experience, 0-3 years, in related field
- Welcome New Graduates & Fresh Grads
- Work experience in IT support, service desk, call center or other related fields
- Good knowledge of Microsoft Operating Systems, IT Applications, Information Security, Network & INFRA (Server-related, etc.) will be an advantage
- Good command of spoken and written English (TOEIC, minimum 650 scores)
- Strong abilities to analyze and prioritize issues for problem resolution
- Availability to work in shift will be preferred
- Good interpersonal skill and ability to coordinate with other teams and clients
- Service mind, proactive thinking with a "can do" attitude英語
Level 4 - Conversational Level
その他言語
English
その他
福利厚生
- Health Insurance
- Accident Insurance
- Dental Treatment Expense (additional from SSF)
- Transportation Allowance (1000 THB per month)
- Provident Fund
- Shift Allowance (after probation)
> 50 THB for day shift
> 50 THB for night shift就業時間
- ~ -
休日
- Public Holidays (Thailand)
職種