概要

• 給与

  15,000 THB ~ 30,000 THB

• 業界

  Logistics

• 仕事内容

  Validating and confirming all ocean/air shipment bookings.
  
  • Managing shipments from origin to destination to ensure customer satisfaction.
  
  • Building customer relationships and providing excellent customer service.
  
  • Excellent verbal and written communication skills.
  
  • Experience in the Freight Forwarding industry with knowledge of the rules and regulations.
  
  • Handle any special requests from customers.
  
  • Basic computer skills and knowledge of Microsoft Office (Outlook, Word, Excel, etc.) experience.
  
  • Send new shipment bookings to customers.
  
  • Manage daily emails/phone calls from customers.
  
  • Manage daily emails/phone calls from other OEC offices/departments that pertain to the respective customer representative’s customers.
  
  • Direct customer questions/concerns to the correct department for handling and respond with an answer to the customer.
  
  • Use daily customer service report to make sure all release requirements have been met before containers arrive at final destination.