6 Jobs: Job Vacancies for IT Helpdesk / IT Support/Admin Positions
IT Support (MRT Phetchburi)ID:77611
27,000 THB ~ 51,000 THBMRT LineJob Description
- Manage the company's IT systems, including networks, telephony, servers, client devices, software, and services.- Coordinate with IT vendors and suppliers to support business operations.- Troubleshoot endpoint software and hardware issues and provide direct support to users.- Provide consultation and support in response to user requests.- Provide on-site support to domestic branch offices.- Identify relevant IT technologies and innovations and recommend appropriate solutions for the company.- Advise and support users on organizational IT systems through ticketing systems, email, and phone.- Support internal systems, including productivity services, cloud infrastructure, and network environments.- Collaborate with international teams, gaining experience in global communication and project management.- Work with enterprise technologies, including networking, productivity platforms, and cloud-based telephony solutions.
Benefit
- Social Security
- Group medical and life insurance
- Dental allowance
- Company vehicle for customer visits
- Transportation allowance of THB 2,500 per month
- Bonus paid twice a year after completion of the probation period, subject to company performance and individual evaluation
- Salary increase system
- Overtime pay based on actual overtime hours worked
- Provident fundIT Corporate Communications & Coordinator(JLPT N2)ID:77638
50,000 THB ~ 85,000 THBBTS (Sukhumvit Line)Job Description
- IT Bridge & Communication: Serve as the primary IT Liaison between Japan Headquarters, Regional HQ, and local country offices across South Asia & Oceania.- Instruction & Alignment Tracking: Review, track, coordinate, and cascade IT directives from HQ and Regional HQ to local branches.- Stakeholder Coordination: Collaborate closely with Japan-related organizations and IT representatives across various countries.- IT Improvement & Visibility: Drive regional IT improvement initiatives and visualize key IT metrics/information.- User & Staff Support: Assist local IT staff and end-users with IT project execution, service operations, and system adoption.- IT Tool Promotion: Encourage and support the adoption and proper operational use of corporate IT tools.- Project & Cost Management: Clarify business requirements, track IT project progress, and manage project budgets/costs.- Governance & Documentation: Draft documentation related to IT governance, compliance, operational manuals, and reports.- Security & Network Monitoring: Monitor network and cybersecurity statuses and handle initial incident response.
Benefit
- Cost of Living: 1,500THB/month
- Provident Fund
- Health Insurance
- Life Insurance
- Annual Health Checkup
- Financial Aid (marriage, funeral, etc.)
- New Year Party & Sport Day
- Parking fee: The company provides 50% of monthly fee = 1,000 Baht per month
- OthersServer AdministratorID:77618
28,000 THB ~ 33,000 THBChonburiJob Description
- Infrastructure & Virtualization: Manage and optimize Windows Server and VMware environments. Monitor system performance, including CPU, memory, and disk usage, and use log analysis to help prevent incidents.- Active Directory & Security: Administer Active Directory, Group Policies, and User Access Reviews (UAR) to support access control and compliance with PDPA and ITGC standards.- Database & Application Administration: Maintain SQL Server databases, including backups and performance tuning, and configure services such as IIS and SMTP, as well as enterprise applications for ERP and payroll.- Disaster Recovery (DR): Oversee backup operations using Veeam, manage DR site replication, and lead annual DR failover testing to support business continuity.- Cybersecurity Compliance: Apply security patches, manage antivirus and EDR agents, and perform vulnerability scans to meet ISO and SOX requirements.- IT/OT Integration: Support factory systems, including machine data collection, SCADA, and biometric access control systems.- Cloud & Network Support: Support Microsoft 365 (Teams, SharePoint, and Outlook) and coordinate with vendors to maintain WAN, internet, and factory network stability.
Benefit
- Annual language study support for English, Japanese, and Chinese
- Monthly cost-of-living allowance
- Free lunch and free meals during overtime (OT)
- Perfect attendance / diligence allowance, paid monthly and annually
- Annual bonus
- Birthday and longevity gifts
- Health, life, and accident insurance
- Family medical and dental support
- Assistance in the event of a flood, fire, or family funeral
- Shuttle van service (14 routes)
- Uniforms provided
- Provident fund, savings cooperative, and cremation assistance
- Night shift allowance
- Monthly transportation/fuel allowance (applicable if not using the company shuttle bus)
- Production skill and factory environment allowance
- Company-arranged support for employee weddings and ordinations
- Annual trips, company sports events, a New Year party, Songkran activities, and moreIT, ISO, and Administrative SupportID:75683
25,000 THB ~ 30,000 THBChonburiJob Description
[IT support]- Maintain and manage internal computer systems, hardware, software, and peripheral devices.- Install, configure, and update software applications according to user requirements.- Provide help desk support and troubleshoot IT issues for company employees.- Manage network infrastructure, internet connections, Wi-Fi, and network equipment.- Manage user accounts and system access permissions.- Perform data backups and maintain information security.- Coordinate with external vendors on system maintenance and technical issues.- Maintain records and documentation for IT equipment and company IT assets.- Support the implementation and operation of ERP systems, Microsoft 365, and other business systems.- Maintain and manage company server systems, including hardware, software, data backups, and data recovery.- Gather information and coordinate across departments to meet customer IT security requirements.- Ensure IT operations comply with relevant laws, regulations, and compliance standards.- Perform other related duties as assigned by superiors.[ISO support]- Control and manage the Quality Management System (QMS) document control system in accordance with ISO requirements and related standards.- Act as the Document Control Center (DCC), creating, reviewing, revising, distributing, and withdrawing documents, and controlling the storage of quality records.- Review procedures, work instructions, forms, and quality records to ensure they are up to date and compliant with requirements.- Prepare and maintain the Master List and Record Control List.- Plan, coordinate, and conduct annual internal audits according to the annual plan.- Prepare the internal audit schedule and coordinate with internal auditors.- Conduct internal audits or participate as an internal auditor to evaluate compliance with ISO standards and company management systems.- Prepare internal audit reports and follow up on corrective and preventive actions.- Follow up on non-conformity issues through to closure.- Support external audits and audits conducted by certification bodies.- Prepare required documents, records, and evidence for internal and external audits.- Prepare ISO performance reports and present findings to executive management.- Conduct employee training and awareness activities regarding ISO standards.- Support continuous improvement activities and management system enhancements.- Perform other duties related to the Quality Management System and tasks assigned by superiors.[Admin Support]- Monitor and manage wastewater treatment facilities and perform wastewater measurements.- Check the operational status of solar power generation systems and report findings.- Create and manage welcome boards using the software program.- Prepare venues, supplies, audio-visual equipment, and computer equipment for meetings and conference rooms.
Benefit
- Housing Allowance
- Meal Allowance
- Medical Insurance
- Bonus
- Uniform
- Provident FundIT Support (ISO 27001 and TISAX)ID:77196
30,000 THB ~ 35,000 THBRayongJob Description
- Prepare, implement, and maintain ISO/IEC 27001 and TISAX systems in accordance with the required standards.- Prepare and control Information Security policies, procedures, documents, and records.- Monitor and manage Information Security, including risk assessment, access control, and information security incident management.- Support and coordinate internal and external ISO 27001 / TISAX audits, including following up on corrective actions.- Provide IT support to employees, including hardware, software, network, and other IT systems.- Provide support and solve problems related to Microsoft Office applications such as Word, Excel, PowerPoint, Outlook, and Teams.- Install, configure, maintain, and improve IT equipment and systems to ensure they are available and work efficiently.- Coordinate with Motherson Group IT on IT systems, Information Security, policies, standards, and IT projects.- Promote Information Security Awareness among employees and monitor compliance with Information Security policies.- Maintain IT Asset, IT Documentation, and IT Records, support IT projects, and perform other tasks as assigned.
Benefit
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- Company transportation
- Social Security
- Provident fund
- Life insurance
- Health insurance coverage for employees and their families
- Attendance allowance
- Annual bonus
- Meal allowance
- Housing allowanceSystem Engineer (Junior Level) ID:77039
35,000 THB ~ 50,000 THBBTS (Sukhumvit Line)Job Description
- POS System Management & Vendor Coordination: Act as the primary point of contact with external system vendors to maintain, troubleshoot, and upgrade the store's POS systems.- On-Site Store Support: Provide hands-on, practical IT support directly at the retail store level to ensure smooth daily operations and minimize technical downtime.- Internal IT Helpdesk: Serve as the go-to person for internal staff, handling daily IT inquiries, hardware/software troubleshooting, and network connectivity issues.
Benefit
- Transportation allowance
- Social security
- Bonus
- Salary adjustment
- Annual leave: 6 days/year
- Others