Customer Service (Chinese skill required)ID:75558
20,000 THB ~ 40,000 THBBTS (Silom Line)about 11 hours agoOverview
Salary
20,000 THB ~ 40,000 THB
Industry
Logistics
Job Description
• Contact, coordinate, and follow up on import-export shipments with customers in Malaysia, Vietnam, China, Myanmar, Cambodia, Laos, and other destinations
• Coordinate and follow up with agents and customers in Malaysia, Vietnam, China, Myanmar, Cambodia, Laos, and related parties
• Coordinate and provide customer and cargo information to the shipping department and related teams
• Book trucks for import-export shipments with the Operations department, including providing cargo details and delivery locations
• Submit SI and VGM to the carrier's agent
• Inform customers and related parties of truck details
• Inform agents of clearance planning schedules
• Collect and send complete shipping documents (e.g., receipt and customs documents) to customers after clearance
• Support projects with the team and customers, including production date checks (WPS), shipment planning, container allocation, stock checks (SAP), issuing invoices and packing lists, coordinating with warehouse/haulage/customers, and verifying supplier invoices
• Perform other tasks as assigned
Qualifications
Requirement
• At least 1 year of experience in logistics or road transportation
• Experience coordinating cross-border trucking operations, road transportation processes, and handling international shipping documentation
• Business-level English required; Mandarin proficiency required for coordination with China partnersEnglish Level
Level 3 - Business Level
Other Language
Chinese
Additional Information
Benefit
Probation
• SSO
After probation:
• OPD reimbursement (Officer level): THB 30,000/year after probation, pro-rated (does not cover dental)
• Group life insurance (covers IPD & ER)
• Provident fund contribution: 5%
• Annual salary increment and bonus payout every January. Employment started before 1 October will be eligible. Bonus is not guaranteed and depends on Management's decision. (2025: 1-1.5 months)
• Vacation entitlement: 8 days per year (pro-rated in the first year); maximum 14 days
• At least 14 public holidays announced by the companyWorking Hour
8:30 ~ 18:00
Holiday
Sat-Sun
Job Function
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