Technical support engineerID:61431

20,000 THB ~ 40,000 THBMRT Line, Ratchadapisek - Phetchaburi, Lat PhraoOver 3 months ago

Overview

  • Salary

    20,000 THB ~ 40,000 THB

  • Industry

    Hardware, Telecommunication

  • Job Description

    - Provide 2nd level of technical support for all hardware/software to internal team and customers.
    - Work closely with application development teams and platform team to investigate and fix issues.
    - Understand and be able to study and apply new technology to support business requirements.
    - Continuously improve work scope and reduce manual work.
    - Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.

Qualifications

  • Requirement

    【Must】
    - Bachelor’s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
    - Experience in troubleshooting and investigating IT system/security system, structured approach to problem solving.
    - A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
    - Require strong technical, analytical, interpersonal and organizational skills.
    - Self-motivated and self-learning and able to work in a fast-paced work environment with minimal supervision.
    - Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
    - Excellent service mind and good customer service skills.
    - Able to work under pressure.

  • English Level

    Level 4 - Conversational Level

  • Other Language

    None

Additional Information

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