Technical Consultant/ Services DeliveryID:52545

40,000 THB ~ 60,000 THBBTS (Silom Line)
  • Job Function

    Other, IT Helpdesk / IT Support/Admin, IT Executive, Network Engineer, Service Engineer, Infrastructure Engineer

  • Industry

    Hardware, Telecommunication

  • Job Description

    - Perform installation, setup, and configuration of hardware such as x86-based servers, SAN and NAS storage systems, SAN switches (Fiber Channel and iSCSI), tape drives and tape libraries, LAN switches (Layer 2 and Layer 3), desktop computer and notebooks. (Especially for network knowledge is preferable)
    - Perform installation, setup, and configuration of server and desktop operating systems, such as Microsoft Windows Server 2016 and newer, Microsoft Windows 7 and newer, standard applications on desktops such as Microsoft Office, email clients, antivirus clients, etc.
    - Upgrade hardware components such as hard disks, memory, I/O adapters in servers and storage systems.
    - Upgrade Operating Systems and install patches.
    - Perform installation, setup, and configuration of data backup / restore solutions such as Symantec Backup Exec / NetBackup, and able to provide advice to customers on backup policies.
    - To find out and understand the detail requirements of configuration settings from customers before installation and configuration starts.
    - To coordinate and manage the progress of the installation and implementation of projects.
    - Produce full documentation of systems setup and configuration upon completion of job / project.
    - Provide on-site and remote support to customers to solve technical problems on products and solutions we sold to customers.
    - Provide daily, weekly, and monthly status report and updates to customer and manager / superior on job and project.
    - Always seek opportunities to pick up skills in products outside of main focus.
    - Works as a team with other solution teams to ensure customer focus.
    - Works as a team with other solution teams to ensure integrity of the entire technical team.
    - Assist other team members in projects and technical issues that require skills and knowledge that acquired from previous jobs and experience, such as networking, network security, etc.
    - Meet KPI’s set for technical support.
    - Any other duties or assignment as and when assigned by the management from time to time.

  • Requirement

    【Must】
    - Male or Female, Thai national, Age around 25-37
    - Bachelor’s Degree in Computer Engineering , Computer Science, or related fields
    - At least 3 years’ experience in IT Operation, configuration and implementation for network and security devices (eg: Firewall)
    - Knowledge for IT Security
    - Good communications skills with English in verbal and writing.

    【Advantage】
    - CCNP is advantage
    - Cisco CCNA or similar network technical certificate
    - Mind set:Technical than management

  • English Level

    Level 4 - Conversational Level

  • Other Language

    English

  • Working Hour

    8:00 ~ 17:30

  • Holiday

    - Sat
    - Sun
    - Public Holiday
    ※Sat working in client's emergency cases
    ⇒Able to take day-off the other date

  • Benefit

    - Bonus (2~4.5 month / depends on performance)
    - Social Security
    - Group Insurance
    - Other Allowance is negotiable (Discuss in Interview Date)

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