Ocean Export Customer ServiceID:33225

48,000 THB ~ 51,000 THBBTS (Sukhumvit Line), MRT Line17 days ago

Overview

  • Salary

    48,000 THB ~ 51,000 THB

  • Industry

    Logistics

  • Job Description

    - Supervise staff and manage operations for the ocean export department.
    - Manage workload and backup responsibilities efficiently.
    - Process files according to company standards.
    - Review all quoting activities meticulously.
    - Set up new accounts, review SOPs, update account profiles, and assign new tasks.
    - Monitor new account status to ensure high-quality performance.
    - Resolve issues promptly or delegate and follow up with appropriate personnel.
    - Provide support to the sales department as needed.
    - Maximize opportunities to enhance customer service.
    - Offer support for current and new employee training and mentor staff.
    - Motivate team members to achieve company and department objectives.
    - Ensure 100% compliance with export laws and regulations.
    - Develop an efficient workflow to optimize departmental productivity.
    - Manage quoting for LCL and FCL shipments proficiently.
    - Understand and comply with country-specific requirements.

Qualifications

  • Requirement

    - Bachelor Degree or equivalent.
    - Ability to communicate effectively in English and Thai.
    - PC literate in MS Office and Email programs.
    - At least 4-year experience in freight forwarding business preferably with major international company.
    - Responsibility and hard work.
    - A strong team player.

  • English Level

    Level 3 - Business Level

  • Other Language

    English

Additional Information