Operation ManagerID:69385
70,000 THB ~ 80,000 THBMin Buri10日 ago概述
薪资
70,000 THB ~ 80,000 THB
产业类别
Web Service
工作内容
-Increasing moderation quality and efficiency ensuring the highest quality standards and administration of the content audit process.
-Daily communication with the client to align expectations.
-Metric driven, analyzing, and reporting on team productivity and delivery of targets to the Head of the department.
-Maintaining the internal moderation calendar for the relevant programs
-Ensuring auditing and archiving are completed by each moderator, and that this is completed at the end of each program to the required standard
-Ensuring that the external moderation deadlines are met, and requisite material provided
-Maintaining and evaluating assessment procedures including internal and external moderation;
-Reviewing external moderation reports and ensuring that action is taken to address any concerns and/or recommendations included in the reports.
资格
应征条件
-At least 1 year of proven experience in an operations management role (team size: 20+).
-Experiencing in Moderation/ Customer Services/ Quality Assurance/ Community moderation is a plus.
-Used to work in BPO (Business Process Outsourcing) company is a plus.
-Have experience working with content management methods and tools.
-Experience with Google sheets/documents, have good ability to understand/ process data
-Analytically-minded and detail-oriented
-Have the ability to handle multitasking, can prioritize, and give solutions to conflicts efficiently
-Are self-starters and have a high degree of personal responsibility
-Demonstrate a positive, can-do, proactive attitude
-Enjoy working and contributing as part of a team英文
Level 3 - Business Level
其他语言
Thai, English
附加信息
福利制度
-
工作时间
09.00 ~ 18.00
假日
-
职业类别
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