Technical Support EngineerID:35114

24,000 THB ~ 40,000 THBBTS (Silom Line)3个月以上前

概述

  • 薪资

    24,000 THB ~ 40,000 THB

  • 产业类别

    Hardware, Telecommunication

  • 工作内容

    ⌂ Troubleshoot issues by resloving them with maximum customer satisfaction.
    ⌂ Escalate complex, urgent cases to the related person/team appropriately.
    ⌂ Reslove problems as quickly as possible to minimize customer down time. ⌂ Documents, track and report all problems.
    ⌂ Support Sales and Implement Engineer team member in product test or product choice.

资格

  • 应征条件

    - Bachelor's and Master degree in Computer Engineering, Computer Sacience, Information Technology, Telecom Engineering., Business Computer
    - Experience 3-5 years o r Minimun 3 years technical in IT Infra (Network,Windows Server,System/Security) as a support Engineer or System Administrator. **
    - Good Experience and knowledge in Networking including analyzing IP network traces using networking tools.
    • Knowledge of and practical with Firewall, Storage, Wireless System, Active Directory.
    • Excellent Customer Service Skills.
    • Proficient in Hardware/Software Diagnostics.
    • Provide timely and accurate analysis and report.
    • Provide timely and accurate status reports, forecasts, opportunity funnel and business plans to supervisor and team.
    • Good command in English skills include writing, speaking and reading.
    • Excellent or good English and understanding in Japanese skill.
    Provide timely and accurate anlysis, solution and report, forecasts, opportunity funnel and business plans to supervisor and team

  • 英文

    Level 5 - Beginner Level

  • 其他语言

    English

附加信息

  • 福利制度

    -Health Insurance & Dental Treatment fee (Additional form Social Security Fund)
    -Accident Insurance
    -Transportation fee 1，000 baht / month
    -Provident fund

  • 工作时间

    8.30 ~ 17.30

  • 假日

    1. Public holiday 2. Annual leave

  • 职业类别

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