概要
給与
58,000 THB ~ 83,000 THB
業界
Software, Web Service
仕事内容
【Job details】
Enable customer success and operational support for local and international customers in Thailand and, eventually, the ASEAN region.
- Lead onboarding and project management: Drive end-to-end cloud implementation, software deployment, and onboarding projects for our corporate clients.
- Business process analysis: Deeply understand client workflows, particularly in finance, accounting, procurement, and back-office operations, to align with their business needs.
- System configuration and integration: Configure system settings to meet client requirements and guide them smoothly through the implementation lifecycle.
- User enablement: Conduct engaging training sessions, interactive workshops, and high-impact product demonstrations for client stakeholders and end-users.
- Cross-functional collaboration: Partner closely with local sales, product, and operations teams to ensure user-friendly platform adoption and long-term customer retention.
- Continuous product improvement: Proactively monitor product usage, gather direct user feedback, and translate customer insights into actionable product requests for our internal product teams.
求めている人材
応募条件
[Must]
- Bachelor degree or above
- Business level of English is required
- 2–4 years of proven experience in customer success, software implementation, project coordination, business analysis, ERP support, and/or related customer-facing technical delivery roles.
- Hands-on experience in supporting B2B software deployment, system onboarding, and/or post-sales delivery projects.
- Basic understanding of business processes such as accounting, financial procurement, invoicing, workflow automation, and/or corporate document management.
[Advantage]
- Business level of Japanese language is plus
- Industry: Proven track record working within SaaS companies, ERP software vendors, accounting software providers.
- System and project expertise: Experience driving business application implementation projects, especially supporting
accounting, finance, procurement, workflow systems.英語
Level 3 - Business Level
その他言語
None
その他
福利厚生
- Social security
- Medical Insurance
- Annual Heath check up(Max THB4,000/year)
- Variable Bonus
**Twice a year as a standard ("Basic Salary x 1 month" in January and July)
- Salary raise once a year in June
- Transportation expenses for commute (public transport)
- Mobile (Communication cost to to be reimbursed)
- OT
- Annual Leave:6 days + Charge Leave 3 days
- Business Leave :2 days / year
- Sick Leave:30 days / year
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- Provident Fund: None就業時間
09:00 ~ 18:00
休日
Saturday, Sunday and public holidays (We follow financial institution's holidays)
職種
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